# 360 feedback: what AI models recommend, September 2026

HR AI Recommendation Index, September 2026 Edition. Asked as "360-degree feedback tool" and as "multi-rater feedback software", six framings each, to twelve models with search on, on behalf of a mid-market B2B company. Page: https://hr-ai-index.com/performance/360-feedback/

**Standing:** Lattice leads with 40% of first choices; verdict contested. 40 first choices across the direct, paraphrase, budget and scale prompts.

## First-choice share

| # | Product | Share | Negative rate | Labels |
|---|---|---|---|---|
| 1 | Lattice | 40% | 9% | 45 |
| 2 | Effy AI | 12% | 8% | 12 |
| 3 | Primalogik | 10% | 5% | 20 |
| 4 | Culture Amp | 8% | 10% | 41 |
| 5 | Small Improvements | 5% | 0% | 15 |
| 6 | ThriveSparrow | 5% | 0% | 11 |
| 7 | PerformYard | 2% | 6% | 18 |
| 8 | Teamflect | 2% | 7% | 15 |
| 9 | Betterworks | 2% | 8% | 13 |
| 10 | SurveyMonkey | 2% | 37% | 19 |
| 11 | Spidergap | 0% | 3% | 35 |
| 12 | Leapsome | 0% | 3% | 31 |

## Each model's first choice on the direct prompt

- Claude Haiku 4.5: Lattice; alternatives Leapsome, PerformYard, SurveySparrow
- GPT-5.4 mini: Culture Amp; alternatives EchoSpan, Spidergap
- Gemini 3.5 Flash: Lattice; alternatives Culture Amp, Leapsome, Spidergap, Teamflect
- Perplexity Sonar: Lattice; alternatives Betterworks, Spidergap
- Grok 4.1 Fast: Lattice; alternatives Culture Amp, Leapsome
- Mistral Small: Betterworks, Culture Amp; alternatives Lattice, Leapsome
- DeepSeek V4 Flash: Lattice; alternatives Culture Amp, Leapsome, Spidergap
- Llama 4 Maverick: Lattice; alternatives Culture Amp, Effy AI, Leapsome
- Qwen 3.7 Flash: Lattice; alternatives Betterworks, Culture Amp, Spidergap
- Kimi K2: Lattice; alternatives 15Five, Culture Amp, Leapsome, Spidergap
- GLM 4.7 FlashX: Lattice; alternatives EchoSpan, Leapsome, Spidergap
- MiniMax M2.5: Lattice; alternatives Culture Amp, Leapsome, Spidergap

## Sources the answers cite

64 of 72 answers came back with a source list, from 12 of 12 models. Sites named in the most answers:

- nanoglobals.com: 39 answers, 39 citations
- workhuman.com: 38 answers, 39 citations
- betterworks.com: 36 answers, 38 citations
- feedbackpulse.com: 32 answers, 48 citations
- peoplemanagingpeople.com: 27 answers, 27 citations
- teamflect.com: 23 answers, 27 citations
- engagedly.com: 23 answers, 24 citations
- guideflow.com: 16 answers, 18 citations

Pages named in the most answers:

- https://nanoglobals.com/recommended/360-degree-feedback-tools (39 answers)
- https://workhuman.com/blog/best-360-degree-feedback-software-tools (38 answers)
- https://betterworks.com/magazine/best-360-degree-feedback-tools (36 answers)
- https://peoplemanagingpeople.com/tools/best-360-degree-feedback-software (26 answers)
- https://feedbackpulse.com/resources/best-360-review-software (21 answers)
- https://engagedly.com/blog/best-360-degree-feedback-softwares (20 answers)
- https://teamflect.com/blog/hr-tech/best-360-feedback-tools (20 answers)
- https://feedbackpulse.com/resources/360-feedback-tools (17 answers)
- https://guideflow.com/blog/360-feedback-software (16 answers)
- https://hrtechsaas.com/blog/best-360-degree-feedback-software-mid-market (16 answers)

## Warned against

- SurveyMonkey: 7 of 19 labels negative. "Generic survey platforms that "wear a 360 badge" (e.g., SurveyMonkey, Google Forms, generic form tools) ... usually lack the features that make a 360 actually work" (DeepSeek V4 Flash, negative prompt)
- Google Forms: 6 of 7 labels negative. "Generic survey platforms that "wear a 360 badge" (e.g., SurveyMonkey, Google Forms, generic form tools)" (DeepSeek V4 Flash, negative prompt)
- Qualtrics: 4 of 18 labels negative. "You should strictly avoid using general-purpose polling tools—such as Microsoft Forms, Google Forms, SurveyMonkey, or Qualtrics—for formal 360-degree reviews." (Qwen 3.7 Flash, negative prompt)
- Culture Amp: 4 of 41 labels negative. "platforms (like Lattice or Culture Amp) require expensive annual minimum contracts that cost thousands of dollars upfront" (Gemini 3.5 Flash, budget prompt)

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.