# BetterHelp: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 8 judge labels across 1 categories by 8 of 12 models. Page: https://hr-ai-index.com/vendors/betterhelp/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Employee wellbeing and mental health | 0% | 97 | 88% | 8 |

## What the models said for it

- "BetterHelp (for connection to humans)" (Qwen 3.7 Flash, Employee wellbeing)

## And against it

- "Apps to Avoid or Use with Extreme Caution ... Better Help - Shared personal information with third parties, vague privacy policies" (MiniMax M2.5, Employee wellbeing)
- "BetterHelp, Talkspace, and Headspace have been found to have widespread issues with data collection, sharing, and storage" (Claude Haiku 4.5, Employee wellbeing)
- "Shared users' sensitive mental health data ... $7.8 million fine and a ban from sharing health data for advertising" (Kimi K2, Employee wellbeing)
- "FTC 2023 settlement ($7.8M); shared health data (e.g., therapy-related info) for ads." (Grok 4.1 Fast, Employee wellbeing)

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.