# Help Scout: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 4 judge labels across 1 categories by 4 of 12 models. Page: https://hr-ai-index.com/vendors/help-scout/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 0% | 28 | 0% | 4 |

## What the models said for it

- "Best simple shared inbox feel: Help Scout." (GLM 4.7 FlashX, HR help desk)

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.