# HelpDesk.com: how AI models rank it, September 2026

HR AI Recommendation Index, September 2026 Edition. Named in 4 judge labels across 1 categories by 4 of 12 models. Page: https://hr-ai-index.com/vendors/helpdesk-com/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| HR help desk and case management | 0% | 32 | 25% | 4 |

## What the models said for it

- "HelpDesk.com | $29/agent/month | Simple solutions for small businesses" (Kimi K2, HR help desk)
- "HelpDesk.com - $29/agent/month - Simple solution for small businesses" (MiniMax M2.5, HR help desk)
- "Want a simple, affordable paid tool: ProProfs or HelpDesk.com" (GLM 4.7 FlashX, HR help desk)

## And against it

- "simple option for small businesses, but typically pricier than Zoho Desk" (Perplexity Sonar, HR help desk)

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, September 2026 Edition, hr-ai-index.com.