# Nextiva: how AI models rank it, October 2026

HR AI Recommendation Index, October 2026 Edition. Named in 1 judge labels across 1 categories by 1 of 14 models. Page: https://hr-ai-index.com/vendors/nextiva/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| Workforce planning | 0% | 53 | 0% | 1 |

## What the models said for it

- "Nextiva: Overall workforce management, attendance and time tracking, real-time performance dashboards, employee forecasting and scheduling" (Llama 4 Maverick, Workforce planning)

## Movement since September 2026

Floor: 13 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- Workforce planning: 0% to 0%, ±0. New · not ranked in September 2026 · rank 53 of 98.

## In its own words

What Nextiva's own pages state, read 2026-10-05. Stated by the vendor, not checked by the index.

- Positioning: AI Customer Experience Management Platform; Unified Customer Experience Management Platform; best customer experience platform to optimize every customer journey (https://nextiva.com/)
- For: businesses; small business; Enterprise; Mid Market & Enterprise (https://nextiva.com/)
- Price stated: $15 /user/mo; $25 /user/mo; $75 /user/mo; From $ 75 /agent/mo; from $99/mo (https://nextiva.com/)
- Starting price: 15 (https://nextiva.com/)
- Free plan or trial: No credit card required for demo (https://nextiva.com/)
- Integrations claimed: 20 (https://nextiva.com/); 32 (https://www.nextiva.com/integrations) (pages disagree)
- Certifications: SOC 2 Certified, HIPAA Compliant, SOC 2 Type II audited, ISO 27001 certified, PCI DSS compliant, HIPAA-eligible, EU GDPR Compliant, Cloud Security Alliance
- Customers named: Hyundai, DHL, Nothing Bundt Cakes, Franklin Street, Tabarka Studio, Shelby American, Cedar Financial, NEBA

## What it publishes

Every page nextiva.com exposes, read 2026-09-29: 1499 addresses. By kind, pages and the last 90 days:

- blog: 794 pages, 39 in the last 90 days, latest 2026-09-28
- case study: 86 pages, 5 in the last 90 days, latest 2026-09-19
- conference or event: 8 pages, 0 in the last 90 days, latest 2026-04-20
- comparison: 116 pages, 18 in the last 90 days, latest 2026-09-26
- template or tool: 6 pages, 0 in the last 90 days, latest 2025-12-10
- glossary or explainer: 166 pages, 3 in the last 90 days, latest 2026-09-26
- news or press: 44 pages, 0 in the last 90 days, latest 2026-02-17
- Recent: 2026-09-28 blog: Call center turnover rates https://www.nextiva.com/blog/call-center-turnover-rates.html
- Recent: 2026-09-28 blog: Computer telephony integration https://www.nextiva.com/blog/computer-telephony-integration.html
- Recent: 2026-09-28 blog: Voice of customer programs https://www.nextiva.com/blog/voice-of-customer-programs.html
- Recent: 2026-09-26 glossary or explainer: What is a sip phone https://www.nextiva.com/blog/what-is-a-sip-phone.html
- Recent: 2026-09-26 blog: Business communication app https://www.nextiva.com/blog/business-communication-app.html
- Recent: 2026-09-26 blog: Best virtual receptionist services https://www.nextiva.com/blog/best-virtual-receptionist-services.html

## Record

- Method: https://hr-ai-index.com/methodology/
- Raw judge labels and full responses: https://hr-ai-index.com/data/
- License: CC BY 4.0. Cite as HR AI Recommendation Index, October 2026 Edition, hr-ai-index.com.