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Index › Core HR and payroll › Benefits administration › ADP Workforce Now vs PlanSource
Benefits administration · October 2026 Edition

ADP Workforce Now vs PlanSource

Four of fourteen models named ADP Workforce Now first on the direct prompt; two named PlanSource. ADP Workforce Now was named by fourteen of the fourteen models and PlanSource by twelve and ADP Workforce Now carries 50 labels and PlanSource 31, so the shares are not directly comparable.

ADP Workforce Now

accepted challenger

Named in nineteen categories this edition.

PlanSource

accepted challenger

Named in three categories this edition.

First-choice share18%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate14%16%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#5A position in a field of 13; printed, not drawn.
Labels5031A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, ADP Workforce Now reading right to left. Rank and label count are printed, not drawn.Rippling was named alongside these two in eight of the fourteen direct answers. Gusto vs ADP Workforce Now · Gusto vs PlanSource · ADP Workforce Now vs Employee Navigator

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the benefits administration page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ADP Workforce NowFirst choices, of fourteen modelsPlanSource
Direct42
Paraphrase51
Comparative40
Budget-constrained001 against ADP Workforce Now
Scale-constrained00
Negative006 against ADP Workforce Now · 5 against PlanSource
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where ADP Workforce Now and PlanSource stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
ADP Workforce Now PlanSource first choice named as an alternative argued againstblank: not namedEach cell is one answer, ADP Workforce Now on the left and PlanSource on the right.

The direct prompt

The plain question, one answer per model, grouped by where ADP Workforce Now and PlanSource stood in it.

ADP Workforce Now first, PlanSource an alternative

4 of 14 modelsPlanSource was named in the answer but not as the choice, or not at all.
Perplexity SonarADP Workforce Now alternatives: Forma, Paycor, Paylocity, Rippling
Grok 4.1 FastADP Workforce Now alternatives: Paycor, Paylocity, PlanSource
Mistral SmallADP Workforce Now, Paycor alternatives: Gusto
MiniMax M2.5ADP Workforce Now, BambooHR alternatives: Businessolver

PlanSource first, ADP Workforce Now an alternative

2 of 14 modelsADP Workforce Now was named in the answer but not as the choice, or not at all.
GLM 4.7 FlashXPlanSource alternatives: ADP Workforce Now, Benefitfocus, Employee Navigator, Rippling
Muse Glimmer 30BPlanSource alternatives: ADP Workforce Now, BambooHR, Businessolver, Employee Navigator, Justworks, Namely, Paycor, Paylocity, Rippling

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniEase, Employee Navigator alternatives: PlanSource, bswift
Gemini 3.5 FlashRippling alternatives: ADP Workforce Now, Employee Navigator, Paycor, Paylocity, PlanSource
DeepSeek V4 FlashRippling alternatives: ADP Workforce Now, PlanSource
Qwen 3.7 FlashPaylocity alternatives: ADP Workforce Now, Dayforce, Rippling
Kimi K2Rippling alternatives: ADP Workforce Now, BambooHR, Gusto
GPT-6 LunaEmployee Navigator, Rippling alternatives: ADP Workforce Now, PlanSource

Neither was named

2 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5no first choice
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
ADP Workforce Now0%#11 of 14
PlanSource0%#13 of 14
The full small business standing →
Mid-marketThe figures above
ADP Workforce Now leads by twelve points.
ADP Workforce Now18%#2 of 13
PlanSource6%#5 of 13
The full mid-market standing →
Enterprise
ADP Workforce Now leads by twenty-six points.
ADP Workforce Now30%#1 of 12
PlanSource4%#6 of 12
The full enterprise standing →

What the models said about ADP Workforce Now

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.

“ADP leads the global Benefit Administration software market in 2024 with a 10.3% share, driven by its Workforce Now and enterprise benefits solutions.” Muse Glimmer 30B · comparative prompt · first choice

What the models said about PlanSource

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“the product "seems designed to trip up customers and make it difficult to cancel"” GLM 4.7 FlashX · negative prompt · hard negative
“Primary Concern: Complexity and "black box" support.” Qwen 3.7 Flash · negative prompt · hard negative
“bswift/PlanSource (enterprise) get similar scalability complaints but fewer public reviews” Grok 4.1 Fast · negative prompt · soft negative
“Best for a dedicated benefits administration platform → PlanSource – built around enrollment automation and carrier connectivity” GLM 4.7 FlashX · direct prompt · first choice
“"Best for a dedicated benefits administration platform: PlanSource, built around enrollment automation and carrier connectivity."” Muse Glimmer 30B · direct prompt · first choice
“### 1. PlanSource — Best for dedicated benefits-only platform” GLM 4.7 FlashX · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.