| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Background screening | Talent acquisition | 0% | 42 of 59 | 42% | 26 | criticized challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 2 | 3 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.1 Fast | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 1 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 2 | 2 | 5 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 2 | 3 |
| Kimi K2 | 0 | 1 | 0 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 1 | 0 | 1 | 2 |
Verbatim evidence the judge attached to positive labels.
“*Sterling*, *First Advantage*, or *HireRight* are the traditional enterprise giants... but their onboarding can be slower and more rigid.” Gemini 3.5 Flash · Background screening · scale prompt · alternative
“Regulated industries (e.g., finance/tech B2B) ... Robust global/compliance; more service-heavy.” Grok 4.1 Fast · Background screening · paraphrase prompt · alternative
“Choose Sterling, HireRight, or Cisive if you expect more enterprise-style compliance needs” GPT-5.4 mini · Background screening · paraphrase prompt · alternative
“offers competitive rates for small companies and has flexible pricing tiers” MiniMax M2.5 · Background screening · budget prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Numerous complaints about extremely slow processing times (weeks to months), poor customer service... Many reviewers report lost job opportunities due to delays.” MiniMax M2.5 · Background screening · negative prompt · hard negative
“First Advantage (which acquired Sterling) and HireRight are massive players ... generally a poor fit for mid-market B2B companies” Gemini 3.5 Flash · Background screening · direct prompt · hard negative
“For example, Sterling has been criticized by users for poor performance and service quality.” Mistral Small · Background screening · negative prompt · hard negative
“For small businesses, many recommend avoiding them.” Qwen 3.7 Flash · Background screening · negative prompt · hard negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 57 of the 74 answers that named Sterling and are not a share of its labels.
230 of the 230 domain citations in answers naming Sterling came from somebody else's page.
Pages are listed as the models cited them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Sterling's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Sterling, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at sterlingcheck.com is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.