HR AI Index

Index › Vendors › Microsoft Dynamics 365 Human Resources · September 2026 Edition

1 category · Named, not ranked

Microsoft Dynamics 365 Human Resources

10Judge labels

0First choices

3Negative labels

7 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.

Standing

2 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Microsoft Dynamics 365 Human Resources was named 2 times in HR help desk, where Zoho Desk led with 26%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market39 of 93

under the label threshold

Enterprise22 of 85

under the label threshold

In hr help desk · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Microsoft Dynamics 365 Human Resources for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
HR help desk and case management	Onboarding and employee experience	0%	39 of 93	0%	2	under 10 labels · led by Zoho Desk at 26%

Movement

This is the first edition on this tier, so no move can be computed for Microsoft Dynamics 365 Human Resources yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Microsoft Dynamics 365 Human Resources across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	1	0	1
MiniMax M2.5	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase1 labelNone

Comparative8 labelsNone

Budget-constrained0 labelsNone

Scale-constrained0 labelsNone

Negative1 labelNone

First choiceAlternativeMentionNegative10 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Ideal if your org is heavily Microsoft‑first; good for enterprises in that stack.” GLM 4.7 FlashX · HR help desk · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Microsoft Dynamics 365 Human Resources, over the 10 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft Dynamics 365 Human Resources was named but was not.

ProductSame answerTook the first choice insteadHead to head

ServiceNow HR Service Delivery8 of 107Not in the top three

Oracle Fusion Cloud HCM7 of 101Not in the top three

SAP SuccessFactors6 of 100Not in the top three

Workday Human Capital Management5 of 100Not in the top three

ADP Workforce Now4 of 100Not in the top three

UKG Pro4 of 100Not in the top three

Workday HCM3 of 103Not in the top three

Applaud3 of 100Not in the top three

BambooHR3 of 100Not in the top three

Leena AI3 of 100Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Microsoft Dynamics 365 Human Resources. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 9 of the 10 answers that named Microsoft Dynamics 365 Human Resources and are not a share of its labels.

Domains cited

guideflow.com8

gitnux.org7

worldmetrics.org7

g2.com5

elementum.ai4

moveworks.com4

salesforce.com4

servicenow.com4

wifitalents.com4

applaudhr.com3

Fifty of the fifty domain citations in answers naming Microsoft Dynamics 365 Human Resources came from somebody else's page.

Pages cited

gitnux.org/best/hr-service-delivery-software7

guideflow.com/blog/hr-service-delivery-software7

worldmetrics.org/best/hr-service-delivery-software7

elementum.ai/blog/hr-process-automation-tools4

g2.com/compare/servicenow-hr-service-delivery-vs-workday-hcm4

moveworks.com/us/en/resources/blog/best-hr-service-delivery-software-for-enterprise4

salesforce.com/ap/service/hr-service-management/best-hr-service-delivery-software4

servicenow.com/community/hrsd-articles/how-servicenow-and-hcm-platforms-workday-sap-succes4

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Microsoft Dynamics 365 Human Resources's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Microsoft Dynamics 365 Human Resources, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at microsoft.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.