HR AI Index
Index Vendors › UKG Pro · September 2026 Edition
21 categories · Ranked

UKG Pro

454Judge labels
52First choices
88Negative labels
12 of 12Models named it
21Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.
Best standing
42% in Workforce management sui for enterprise buyers
Rank 11 of 99 in the mid-market standing
1 of 12 models made it the first choice on the direct prompt; 12% of its 8 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In succession planning · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named UKG Pro for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Succession planningPerformance and talent management2%11 of 9912%8under 10 labels · led by Lattice at 31%
HRIS and HCM platformsCore HR and payroll0%12 of 4631%26criticized challenger
Workforce management suitesCore HR and payroll0%16 of 9535%23criticized challenger
Time and attendanceCore HR and payroll0%20 of 9018%11accepted challenger
Benefits administrationCore HR and payroll0%17 of 5411%9under 10 labels · led by PlanSource at 23%
Payroll softwareCore HR and payroll0%18 of 4311%9under 10 labels · led by Rippling at 28%
HR help desk and case managementOnboarding and employee experience0%20 of 9312%8under 10 labels · led by Zoho Desk at 26%
Leave and absence managementCore HR and payroll0%39 of 8920%5under 10 labels · led by BambooHR at 28%
Workforce schedulingCore HR and payroll0%54 of 9425%4under 10 labels · led by Deputy at 26%
Workforce planningWorkforce planning and analytics0%78 of 8967%3under 10 labels · led by ChartHop at 31%
Frontline employee appsOnboarding and employee experience0%90 of 97100%2under 10 labels · led by Connecteam at 56%
Global payroll and employer of recordCore HR and payroll0%41 of 660%2under 10 labels · led by Deel at 22%
HR compliance and policy managementCore HR and payroll0%76 of 8450%2under 10 labels · led by Rippling at 16%
360 feedbackPerformance and talent management0%60 of 770%1under 10 labels · led by Lattice at 40%
Applicant tracking systemsTalent acquisition0%40 of 50100%1under 10 labels · led by Greenhouse at 47%
Compensation managementCompensation and total rewards0%122 of 1890%1under 10 labels · led by Pave at 18%
Earned wage accessCompensation and total rewards0%33 of 610%1under 10 labels · led by Tapcheck at 29%
Employee onboardingOnboarding and employee experience0%87 of 104100%1under 10 labels · led by BambooHR at 29%
Internal talent marketplacePerformance and talent management0%96 of 1290%1under 10 labels · led by Fuel50 at 26%
Org charts and org designWorkforce planning and analytics0%60 of 810%1under 10 labels · led by ChartHop at 27%
Performance managementPerformance and talent management0%54 of 60100%1under 10 labels · led by Lattice at 41%

Movement

This is the first edition on this tier, so no move can be computed for UKG Pro yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated UKG Pro across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.512003
GPT-5.4 mini11103
Gemini 3.5 Flash10315
Perplexity Sonar02327
Grok 4.1 Fast245920
Mistral Small20709
DeepSeek V4 Flash0510823
Llama 4 Maverick00415
Qwen 3.7 Flash261312
Kimi K2141511
GLM 4.7 FlashX05229
MiniMax M2.5066113

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct64 labels15
Paraphrase74 labels21
Comparative136 labels26not counted in share
Budget-constrained54 labels11
Scale-constrained43 labels5
Negative83 labels6not counted in share
First choiceAlternativeMentionNegative454 labels in all, every segment counted; 52 of the 84 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“1. UKG (Ultimate Kronos Group) - Best for: Enterprise HCM + WFM... UKG excels in demand-based forecasting and analytics.” Mistral Small · Workforce management sui · comparative prompt · first choice
“Market leader: 34.8% share in 2024. ... enterprises need compliance/scalability (UKG for shifts)” Grok 4.1 Fast · Time and attendance · comparative prompt · first choice
“UKG is often considered the gold standard specifically for *timekeeping* and *scheduling* logic” Qwen 3.7 Flash · Workforce management sui · comparative prompt · first choice
“Key Strength: Industry-leading scheduling, labor analytics, and workforce forecasting” Kimi K2 · Workforce management sui · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Multiple ransomware attacks ... slow support, buggy mobile clock-ins, logouts, outdated UI, high implementation costs, integration issues. Past BIPA suits add risk.” Grok 4.1 Fast · Time and attendance · negative prompt · hard negative
“UKG (UltiPro / Kronos): Since the merger, users have expressed frustration regarding integration issues... Why avoid them?” GLM 4.7 FlashX · HRIS and HCM platforms · negative prompt · hard negative
“Avoid (or heavily vet): UKG's Kronos Private Cloud (until proven post-breach credibility is restored)” DeepSeek V4 Flash · HR help desk · negative prompt · hard negative
“Avoid enterprise platforms like UKG Pro or Workday until you're well into the hundreds of employees” DeepSeek V4 Flash · Workforce management sui · budget prompt · hard negative

Named alongside

The products named in the same answers as UKG Pro, over the 450 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and UKG Pro was named but was not.
ProductSame answerTook the first choice insteadHead to head
Workday191 of 45029Not in the top three
Rippling185 of 45020Not in the top three
SAP SuccessFactors167 of 45018Not in the top three
Dayforce165 of 4509Not in the top three
ADP Workforce Now152 of 45019Not in the top three
Oracle Fusion Cloud HCM122 of 4505Not in the top three
BambooHR107 of 4509Not in the top three
Workday HCM92 of 45038Not in the top three
Paylocity73 of 4505Not in the top three
ADP72 of 45017Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named UKG Pro. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 399 of the 450 answers that named UKG Pro and are not a share of its labels.

Names read as UKG Pro

What the judge wrote, as written, with how often. The vendor table decides that these count as UKG Pro; a claim can dispute any of them.
UKG 41UKG (Ultimate Kronos Group) 13UKG (formerly Kronos) 5UKG Pro (formerly Kronos) 4UKG Pro (UltiPro) 3UKG (Kronos) 2UKG (Dimensions / Workforce Central) 1UKG (Kronos Private Cloud / Workforce Central) 1UKG (Pro and Ready) 1UKG (Pro/Dimensions, formerly Kronos/Ultimate) 1UKG (UltiPro / Kronos) 1UKG (Ultimate Kronos) 1UKG (Workforce Central / UKG Pro WFM) 1UKG (ex-Kronos, UKG Pro/Ready/Dimensions) 1UKG (formerly Kronos / Ultimate Software) 1UKG (formerly Kronos) / UKG Pro 1UKG (formerly Ultimate Kronos Group) 1UKG Benefits 1UKG Pro (Workforce Management) 1UKG Pro (formerly Kronos Workforce Ready) 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when UKG Pro's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as UKG Pro, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at ukg.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.