HR AI Index
Index Core HR and payroll September 2026 Edition

Global payroll and employer of record

Asked as “employer of record”, and as “global payroll provider”, on behalf of a mid-market B2B company. 46 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
22% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Deel22%19%53accepted challenger
02Papaya Global13%17%36accepted challenger
03Oyster13%7%27accepted challenger
04RemoFirst11%11%19accepted challenger
05Remote9%18%51accepted challenger
06Rippling9%12%33accepted challenger
07Multiplier2%8%24accepted challenger
08G-P2%18%11accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Deel22%
02Papaya Global13%
03Oyster13%
04RemoFirst11%
05Remote9%
06Rippling9%
07Multiplier2%
08G-P2%

02What they warned about

One of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Deel
19%
10 of 53 labels negative · 8 of 12 models · 2 hard negative
“Drastically Cautioned – Documented Legal/Compliance Issues... Who should avoid: Companies with compliance-sensitive contracts, enterprise clients, or critical payroll deadlines.” DeepSeek V4 Flash, negative prompt
Remote
18%
9 of 51 labels negative · 7 of 12 models
“premium, all-in-one Employer of Record (EOR) providers like Deel, Remote, or Rippling ... these admin costs can quickly deplete your capital” Gemini 3.5 Flash, budget prompt
Papaya Global
17%
6 of 36 labels negative · 4 of 12 models · 2 hard negative
“Platforms with Notable Concerns ... **Papaya Global** - Trustpilot rating: Concerning 3.2/5 with reports of **missed payments** and **hidden fees**” Kimi K2, negative prompt
Rippling
12%
4 of 33 labels negative · 3 of 12 models · 1 hard negative
“Rippling (for global payroll outside the US)... If you need true multi-country payroll, look elsewhere.” Mistral Small, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

66 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 832 links across 176 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Teamed22 answers · 35 citations · 10 models
22 answers · 26 citations · 10 models
vendor site · People Managing People22 answers · 26 citations · 9 models
vendor site · Gartner20 answers · 24 citations · 10 models
19 answers · 22 citations · 8 models
vendor site · Remote19 answers · 22 citations · 10 models
vendor site · HeroHunt.ai16 answers · 16 citations · 9 models
vendor site · Safeguard Global16 answers · 16 citations · 9 models
vendor site · Oyster HR15 answers · 19 citations · 10 models
vendor site · Deel13 answers · 19 citations · 8 models
13 answers · 16 citations · 6 models
vendor site · RemoFirst13 answers · 14 citations · 7 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best employer of record for a mid-market B2B company?”Paraphrase“Which global payroll provider would you recommend to a mid-sized B2B company?”Comparative“What are the top EOR and global payroll platforms and how do they differ?”Budget-constrained“What is the best employer of record for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an employer of record. What should we look at?”Negative“Which EOR and global payroll platforms should I avoid or be cautious about?”
Claude Haiku 4.5Multiplier, Oyster
Three alternativesDeel, Remote, Velocity Global
DeelChanged
Three alternativesADP, Papaya Global, Rippling
Deel
Two alternativesPapaya Global, Remote
Hire with Columbusagainst: RemoFirstno first choiceagainst: Deel, Rippling
GPT-5.4 miniDeel
Two alternativesRemote, Rippling
RemoteChanged
Four alternativesADP Global Payroll, Deel, Papaya Global, Rippling
Deel, Papaya Global, Remote
Six alternativesADP, CloudPay, G-P, Oyster, Rippling, Velocity Global
RemoFirst
One alternativeDeel
against: Remote
no first choicenothing named
Gemini 3.5 FlashRippling
Three alternativesDeel, Papaya Global, Remote
RipplingHeld
Three alternativesDeel, Papaya Global, Remote
Deel
Seven alternativesG-P, Multiplier, Oyster, Papaya Global, Remote, Rippling, Safeguard Global
Hire with Columbus
Three alternativesRemoFirst, Remote People, Thera
against: Deel, Remote, Rippling
no first choiceagainst: Atlas HXM, Deel, Papaya Global, Rippling
Perplexity SonarTeamed
One alternativeSafeguard Global
DeelChanged
Four alternativesPapaya Global, Paylocity, Remote, Rippling
Deel, Papaya Global
Four alternativesMultiplier, Oyster, Remote, Rippling
RemoFirst
Two alternativesPlayroll, Remote People
against: Deel, Remote
no first choiceagainst: Agile HRO, Horizons, Native Teams, RecruitGo, Skuad
Grok 4.1 FastDeel
Four alternativesMultiplier, Oyster, Remote, Rippling
against: Papaya Global
RipplingChanged
Three alternativesDeel, Papaya Global, Remote
Deel, Papaya Global
Five alternativesADP, Oyster, RemoFirst, Remote, Rippling
Hire with Columbus
Three alternativesHorizons, RecruitGo, RemoFirst
against: Multiplier, Remote
no first choiceagainst: Deel, G-P, Gusto, Oyster, Papaya Global, Remote
Mistral SmallOyster
Two alternativesDeel, Remote
Papaya GlobalChanged
Four alternativesDeel, Lano, Remote, Rippling
Deel
Six alternativesMultiplier, Oyster, Papaya Global, Remote, Remote People, Rippling
Tarmack
Two alternativesHire with Columbus, Remote People
no first choiceagainst: Foxhire, G2O, Multiplier, Payoneer Workforce Management, Rippling, Talent500
DeepSeek V4 FlashDeel
Three alternativesOyster, Remote, Teamed
against: G-P, Papaya Global
Deel, RipplingChanged
Three alternativesMultiplier, Papaya Global, Remote
Deel
Eight alternativesADP, G-P, Oyster, Papaya Global, Remote, Rippling, TMF Group, Velocity Global
RemoFirst
Two alternativesNative Teams, Wisemonk
against: Deel, Remote
no first choiceagainst: Deel, Gusto, Papaya Global, Remote
Llama 4 MaverickDeel, Oyster, Remote
One alternativeMultiplier
Papaya GlobalChanged
Three alternativesOyster, Remote, Rivermate
Deel, Papaya Global
Two alternativesADP GlobalView Payroll, Remote
RemoFirstno first choicenothing named
Qwen 3.7 FlashDeel, Oyster, Remote
Two alternativesMultiplier, Rippling
Oyster, Papaya GlobalChanged
Five alternativesPaylocity, Remote, Rippling, SRGA Global, TMF Group
Deel, Remote
Three alternativesOyster, Papaya Global, Rippling
Native Teams
One alternativeRemoFirst
no first choiceagainst: Deel, Payoneer Workforce Management, Remote, Wise
Kimi K2Deel, Remote
Two alternativesOyster, Teamed
Papaya GlobalChanged
Four alternativesDeel, Lano, Remote, Rippling
Deel
Three alternativesOyster, Papaya Global, Remote
Native Teams
Two alternativesHire with Columbus, RemoFirst
no first choiceagainst: Deel, Oyster, Papaya Global, Velocity Global
GLM 4.7 FlashXG-P, Safeguard Global
Eight alternativesDeel, Multiplier, Omni HR, Oyster, Papaya Global, Remote, Teamed, WorkMotion
Papaya GlobalChanged
Six alternativesDeel, Multiplier, Oyster, Paylocity, Remote, Rippling
Deel
Eight alternativesAtlas HXM, HireGlobal, Oyster, Papaya Global, Payoneer Workforce Management, Remote, Rippling, TopSource
Hire with Columbus
Three alternativesHireGlobal, RemoFirst, Tarmack
no first choiceagainst: ADP Global Payroll, Deel, Employment Hero, RemoFirst, Remote
MiniMax M2.5Oyster
Four alternativesAtlas HXM, Deel, Multiplier, Remote
Deel, Papaya GlobalChanged
Two alternativesRemote, Rippling
Remote People
Eight alternativesDeel, G-P, Multiplier, Oyster, Papaya Global, RemoFirst, Remote, Rippling
RemoFirst
Three alternativesMultiplier, Pilot, Remunance
no first choicenothing named
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:08yes99 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:14yes36 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:40yes2134 s
Direct recommendationPerplexity Sonarsonar2026-09-17 20:44yes204 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:50yes3519 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 19:26yes54 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:11yes1620 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:35yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:24no030 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:16yes1327 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:07yes1433 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:46yes520 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:48yes98 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:55yes15 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:07yes922 s
ParaphrasePerplexity Sonarsonar2026-09-17 19:33yes209 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:02yes1510 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 20:31yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 19:00yes1940 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:02yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:31yes514 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:31yes721 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 17:55yes1281 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:04yes517 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 17:54yes189 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:59yes411 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:51yes2030 s
ComparativePerplexity Sonarsonar2026-09-17 20:29yes209 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:44yes3215 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 19:41yes159 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:59yes2929 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:14yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:40no070 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:05yes1529 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:49yes1096 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:11yes1739 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:09yes97 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:13yes45 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:23yes2521 s
Budget constrainedPerplexity Sonarsonar2026-09-17 21:15yes204 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:55yes3920 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 18:02yes53 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 18:14yes1431 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:39yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:41yes1038 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:12yes916 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:27yes1717 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:41yes1026 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:30no07 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:04no010 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:58yes1255 s
Scale constrainedPerplexity Sonarsonar2026-09-17 20:37yes2010 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:52yes1210 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:34no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:55yes2029 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:37yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 17:58yes523 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:02yes922 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:22yes1571 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:19yes525 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:48yes3516 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:39yes214 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:02yes2623 s
Negative framingPerplexity Sonarsonar2026-09-17 21:26yes208 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:06yes4721 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 19:27yes58 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:30yes3440 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:05yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:40yes1846 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:51yes2536 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:21yes1555 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:15no08 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
ADP Global read as ADP Global Payroll
ADP GlobalView read as ADP GlobalView Payroll
Atlas read as Atlas HXM
Oyster HR read as Oyster
Papaya read as Papaya Global
Paylocity Global Payroll read as Paylocity
Payoneer read as Payoneer Workforce Management
RemotePeople read as Remote People
RemotePeople (formerly Horizons) read as Remote People
TopSource Worldwide read as TopSource
Unresolved, counted raw
Blue Marble
Check
Foxhire
G2O (by Velocity Global)
Hero Hunt
Links International
Localis
Mauve
Remunance
SD Worx
SRGA Global
Talent500 (by Oyster)
Thera
Discontinued, still offered
No shut-down product was recommended here.
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