HR AI Index
Index Core HR and payroll September 2026 Edition

Workforce scheduling

Asked as “employee scheduling software”, and as “shift scheduling tool”, on behalf of a mid-market B2B company. 47 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
26% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Deputy26%0%26accepted challenger
02Homebase15%12%25accepted challenger
03Sling15%6%18accepted challenger
04Connecteam9%4%25accepted challenger
05When I Work6%11%28accepted challenger
Show the four products at 0%, ordered by negative rate
06Calendly0%25%20criticized challenger
097shifts0%25%12criticized challenger
08Acuity Scheduling0%10%10accepted challenger
07Cal.com0%0%12accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Deputy26%
02Homebase15%
03Sling15%
04Connecteam9%
05When I Work6%
06Calendly0%
07Cal.com0%
08Acuity Scheduling0%
097shifts0%

02What they warned about

Four of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Grok 4.1 Fast, Mistral Small, Llama 4 Maverick, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Calendly
25%
5 of 20 labels negative · 5 of 12 models
“users frequently criticize Calendly’s billing model, which continues to charge for inactive user "seats", and its decision to lock security features ... behind expensive Enterprise tiers” Gemini 3.5 Flash, negative prompt
Homebase
12%
3 of 25 labels negative · 3 of 12 models
“**Sling** or **Homebase** (note: these cap out quickly at mid-scale)” Qwen 3.7 Flash, paraphrase prompt
When I Work
11%
3 of 28 labels negative · 3 of 12 models
“Employee Scheduling Tools (7shifts, HotSchedules, When I Work)... caution is about your own operational hygiene.” DeepSeek V4 Flash, negative prompt
7shifts
25%
3 of 12 labels negative · 2 of 12 models · 1 hard negative
“What to avoid... **7shifts** \u2014 unless you're in hospitality/restaurants” DeepSeek V4 Flash, paraphrase prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

65 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 807 links across 236 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · People Managing People31 answers · 47 citations · 10 models
vendor site · Zapier31 answers · 31 citations · 10 models
28 answers · 29 citations · 10 models
vendor site · Connecteam22 answers · 32 citations · 11 models
20 answers · 29 citations · 9 models
17 answers · 18 citations · 9 models
vendor site · Guideflow16 answers · 22 citations · 10 models
vendor site · TimeTrex15 answers · 23 citations · 9 models
15 answers · 22 citations · 9 models
13 answers · 18 citations · 9 models
13 answers · 13 citations · 8 models
10 answers · 18 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best employee scheduling software for a mid-market B2B company?”Paraphrase“Which shift scheduling tool would you recommend to a mid-sized B2B company?”Comparative“What are the top scheduling tools and how do they differ?”Budget-constrained“What is the best employee scheduling software for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an employee scheduling software. What should we look at?”Negative“Which scheduling tools should I avoid or be cautious about?”
Claude Haiku 4.5Paycor
Three alternativesBuddy Punch, Sling, UKG Pro
no first choiceChangedDeputy, When I Work
Two alternativesConnecteam, Homebase
Connecteam, Homebase
Two alternativesSling, When I Work
no first choiceagainst: Jira, Setmore
GPT-5.4 miniRippling
Three alternativesConnecteam, Homebase, When I Work
DeputyChanged
Two alternativesMakeShift, When I Work
Calendly
Three alternativesAcuity Scheduling, Cal.com, Doodle
Connecteam
Two alternatives7shifts, Sling
against: Homebase, When I Work
no first choicenothing named
Gemini 3.5 FlashAssembled
Seven alternativesCalendly, Chili Piper, Deputy, Float, RevenueHero, Rippling, Runn
AssembledHeld
Five alternativesDeputy, Factorial, Incident.io, PagerDuty, Zendesk WFM
Connecteam, Deputy
Seven alternativesAcuity Scheduling, Cal.com, Calendly, Doodle, Motion, SavvyCal, TidyCal
Sling
Three alternatives7shifts, Connecteam, Homebase
no first choiceagainst: Acuity Scheduling, Calendly, Doodle, Hootsuite, HotSchedules, Kronos/UKG, When2Work
Perplexity SonarDeputy
Two alternativesRippling, Workforce.com
against: Connecteam
DeputyHeld
Four alternativesFindmyshift, Shiftboard, Sling, When I Work
Calendly
Four alternativesAcuity Scheduling, Cal.com, Doodle, Reclaim.ai
Homebase, Sling
One alternativeConnecteam
no first choicenothing named
Grok 4.1 FastADP Workforce Now, Rippling
Two alternativesConnecteam, Deputy
against: Homebase, When I Work
DeputyChanged
Four alternativesConnecteam, Homebase, Sling, When I Work
Calendly
Four alternativesAcuity Scheduling, Doodle, Google Calendar, Microsoft Bookings
Homebase
Two alternativesConnecteam, Sling
against: 7shifts
no first choiceagainst: Calendly, HubSpot Meetings, UKG Pro
Mistral SmallPaycor, TimeTrex
Three alternatives7shifts, Buddy Punch, Connecteam
Homebase, When I WorkChanged
Two alternativesADP Workforce Now, TimeClock Plus
Calendly
Seven alternativesAcuity Scheduling, ClinicSense, Connecteam, GlossGenius, HROne, Rippling, Square Appointments
Homebase, Sling
Two alternativesConnecteam, Shifton
no first choiceagainst: Calendly
DeepSeek V4 FlashDeputy
Five alternativesADP Workforce Now, Connecteam, Jobber, When I Work, Workforce.com
DeputyHeld
Two alternativesConnecteam, When I Work
against: 7shifts, Shiftboard
Deputy, Homebase, When I WorkConnecteam
Three alternativesDeputy, Homebase, Sling
no first choiceagainst: 7shifts, Akiflow, Calendly, ClickUp, HotSchedules, Routine, Simply Schedule Appointments, When I Work
Llama 4 MaverickTimeTrexFloat, ShiftboardChanged
Two alternativesFindmyshift, ZoomShift
Calendly
Four alternativesClockwise, Doodle, Reclaim.ai, YouCanBookMe
Findmyshift
Four alternatives7shifts, Connecteam, Homebase, Sling
no first choicenothing named
Qwen 3.7 FlashDeputy
Three alternativesHumanity, Rippling, TimeTrex
DeputyHeld
One alternativeWhen I Work
against: Homebase, Sling
Calendly
Seven alternativesAcuity Scheduling, Cal.com, Google Calendar, SavvyCal, Setmore, Square Appointments, WaitWell
Sling
Two alternatives7shifts, Homebase
no first choiceagainst: ActivTrak, Hubstaff, Jira, Microsoft Project, Monday.com, Notion, Oracle ERP, SAP Scheduling Modules, Smartsheet, Time Doctor
Kimi K2Deputy
Two alternativesHumanity, When I Work
Connecteam, DeputyChanged
Two alternativesHomebase, When I Work
Calendly
Two alternativesAcuity Scheduling, Cal.com
Homebase, Sling
Two alternativesFindmyshift, When I Work
no first choiceagainst: Calendly, Hubstaff
GLM 4.7 FlashXDeputy
Six alternativesConnecteam, Humanity, TimeTrex, When I Work, Workforce.com, Zoho People
Deputy, When I WorkChanged
Two alternatives7shifts, Connecteam
no first choice
Ten alternativesAcuity Scheduling, Cal.com, Calendly, Clockwise, Motion, Reclaim.ai, Setmore, SimplyBook.me, Square Appointments, Zoho Bookings
Sling
Three alternatives7shifts, Deputy, Homebase
no first choiceagainst: Calendar.com
MiniMax M2.5TimeTrex
Four alternativesDeputy, Humanity, ScheduleAnywhere, When I Work
Shiftboard, When I WorkChanged
One alternativeRippling
Calendly
Four alternativesAcuity Scheduling, Cal.com, Google Calendar, Square Appointments
Homebase, Sling
Two alternativesTimeTrex, ZoomShift
no first choiceagainst: Lever's Scheduler
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:58yes97 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:00yes25 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:33yes1926 s
Direct recommendationPerplexity Sonarsonar2026-09-17 18:58yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:38yes3619 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 20:45yes118 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:46yes2923 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:25yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:02yes843 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:28yes1323 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:27yes1886 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:24yes920 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:51no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:40yes34 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:37yes1620 s
ParaphrasePerplexity Sonarsonar2026-09-17 20:06yes206 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:29yes3014 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 21:01yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 17:55yes1730 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:27yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:55yes1746 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:41yes2240 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:47yes1576 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:32yes1022 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:32yes98 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:35yes69 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:13yes1824 s
ComparativePerplexity Sonarsonar2026-09-17 19:03yes207 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:16yes149 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 18:38yes88 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 20:05yes2945 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 17:54yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:29yes530 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:08yes1023 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:59yes1987 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:25yes1024 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:55yes96 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:17yes45 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:10yes1819 s
Budget constrainedPerplexity Sonarsonar2026-09-17 20:22yes204 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 17:56yes2715 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:29yes97 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:02yes1010 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:08yes54 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:47yes1027 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:32yes1020 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:09yes1545 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:50yes1017 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:58no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:02no08 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:33yes1223 s
Scale constrainedPerplexity Sonarsonar2026-09-17 18:46yes209 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:25yes139 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 19:57no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:16yes915 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:55yes53 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:00no028 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 17:57yes1023 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:46yes1041 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:37yes516 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:37yes2710 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:25no03 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:04yes2524 s
Negative framingPerplexity Sonarsonar2026-09-17 19:45yes208 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:25yes3916 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 18:37yes57 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:37yes3029 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:30yes52 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:14no070 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:33yes1522 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:35yes1926 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:22yes729 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Google Calendar Appointment Schedules read as Google Calendar
Unresolved, counted raw
Akiflow
Apple Calendar
Appointy
CalClear
Calendar.com
ClinicSense
GlossGenius
Incident.io
Lever's Scheduler
MakeShift
Meetergo
Microsoft Bookings / Outlook Calendar
Morgen
Oracle ERP
PagerDuty
Routine
SAP Scheduling Modules
ScheduleAnywhere
Simply Schedule Appointments
SimplyMeet.me
WaitWell
When2Work
Discontinued, still offered
No shut-down product was recommended here.
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