HR AI Index
Index › Performance and talent management › September 2026 Edition

360 feedback

Asked as “360-degree feedback tool”, and as “multi-rater feedback software”, on behalf of a mid-market B2B company. 40 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Lattice
Contested
40% of first choices, contested.
ShowinginAll 50 categories →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small businessPrimalogik20%ContestedStanding →Mid-marketLattice40%ContestedThis pageEnterpriseCulture Amp33%ContestedStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Lattice40%9%45endorsed leader
02Effy AI12%8%12accepted challenger
03Primalogik10%5%20accepted challenger
04Culture Amp8%10%41accepted challenger
05Small Improvements5%0%15accepted challenger
06ThriveSparrow5%0%11accepted challenger
07PerformYard2%6%18accepted challenger
08Teamflect2%7%15accepted challenger
09Betterworks2%8%13accepted challenger
10SurveyMonkey2%37%19criticized challenger
Show the five products at 0%, ordered by negative rate
15Qualtrics0%22%18accepted challenger
1315Five0%13%30accepted challenger
12Leapsome0%3%31accepted challenger
11Spidergap0%3%35accepted challenger
14EchoSpan0%0%13accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.
Head to head
Lattice vs Effy AILattice vs PrimalogikEffy AI vs Primalogik

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative60%
Key
01Lattice40%
02Effy AI12%
03Primalogik10%
04Culture Amp8%
05Small Improvements5%
06ThriveSparrow5%
07PerformYard2%
08Teamflect2%
09Betterworks2%
10SurveyMonkey2%
11Spidergap0%
12Leapsome0%
1315Five0%
14EchoSpan0%
15Qualtrics0%

02What they warned about

Seven of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Perplexity Sonar, Grok 4.1 Fast, Mistral Small and Llama 4 Maverick changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SurveyMonkey
37%
7 of 19 labels negative · 6 of 12 models · 3 hard negative
“Generic survey platforms that "wear a 360 badge" (e.g., SurveyMonkey, Google Forms, generic form tools) ... usually lack the features that make a 360 actually work” DeepSeek V4 Flash, negative prompt
Google Forms
86%
6 of 7 labels negative · 5 of 12 models · 4 hard negative
“Generic survey platforms that "wear a 360 badge" (e.g., SurveyMonkey, Google Forms, generic form tools)” DeepSeek V4 Flash, negative prompt
Qualtrics
22%
4 of 18 labels negative · 4 of 12 models · 1 hard negative
“You should strictly avoid using general-purpose polling tools—such as **Microsoft Forms, Google Forms, SurveyMonkey, or Qualtrics**—for formal 360-degree reviews.” Qwen 3.7 Flash, negative prompt
Culture Amp
10%
4 of 41 labels negative · 4 of 12 models
“platforms (like Lattice or Culture Amp) require expensive annual minimum contracts that cost thousands of dollars upfront” Gemini 3.5 Flash, budget prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

64 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 767 links across 155 sites, every framing counted. Ranked by the number of answers carrying the site or page.

nanoglobals.com
39 answers · 39 citations · 10 models
workhuman.com
vendor site · Workhuman38 answers · 39 citations · 10 models
betterworks.com
vendor site · Betterworks36 answers · 38 citations · 10 models
feedbackpulse.com
vendor site · FeedbackPulse32 answers · 48 citations · 10 models
peoplemanagingpeople.com
vendor site · People Managing People27 answers · 27 citations · 8 models
teamflect.com
vendor site · Teamflect23 answers · 27 citations · 8 models
engagedly.com
vendor site · Engagedly23 answers · 24 citations · 9 models
guideflow.com
vendor site · Guideflow16 answers · 18 citations · 7 models
hrtechsaas.com
vendor site · HRTechSaaS16 answers · 16 citations · 8 models
forbes.com
14 answers · 14 citations · 9 models
effy.ai
vendor site · Effy13 answers · 21 citations · 7 models
capterra.com
11 answers · 17 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

nanoglobals.com/recommended/360-degree-feedback-tools
39 answers · 10 models
workhuman.com/blog/best-360-degree-feedback-software-tools
38 answers · 10 models
betterworks.com/magazine/best-360-degree-feedback-tools
36 answers · 10 models
peoplemanagingpeople.com/tools/best-360-degree-feedback-software
26 answers · 8 models
feedbackpulse.com/resources/best-360-review-software
21 answers · 9 models
engagedly.com/blog/best-360-degree-feedback-softwares
20 answers · 8 models
teamflect.com/blog/hr-tech/best-360-feedback-tools
20 answers · 8 models
feedbackpulse.com/resources/360-feedback-tools
17 answers · 8 models
guideflow.com/blog/360-feedback-software
16 answers · 7 models
hrtechsaas.com/blog/best-360-degree-feedback-software-mid-market
16 answers · 8 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best 360-degree feedback tool for a mid-market B2B company?”Paraphrase“Which multi-rater feedback software would you recommend to a mid-sized B2B company?”Comparative“What are the top 360 feedback tools and how do they differ?”Budget-constrained“What is the best 360-degree feedback tool for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a 360-degree feedback tool. What should we look at?”Negative“Which 360 feedback tools should I avoid or be cautious about?”
Claude Haiku 4.5Lattice
Three alternativesLeapsome, PerformYard, SurveySparrow
no first choiceChangedno first choiceEffy AI
Five alternativesPerformly, Primalogik, Small Improvements, Spidergap, ThriveSparrow
against: SurveyMonkey, SurveySparrowno first choicenothing named
GPT-5.4 miniCulture Amp
Two alternativesEchoSpan, Spidergap
against: 36 Dollar 360Culture AmpHeld
Two alternativesLattice, Qualtrics
Culture Amp, Lattice
Five alternatives15Five, ClearCompany, PerformYard, Qualtrics, SurveySparrow
36 Dollar 360
One alternativeSurveyMonkey
against: Spidergapno first choicenothing named
Gemini 3.5 FlashLattice
Four alternativesCulture Amp, Leapsome, Spidergap, Teamflect
LatticeHeld
Four alternativesCulture Amp, Leapsome, Spidergap, Teamflect
against: BambooHR, Medallia, Qualtrics, Rippling, Workdayno first choice
Four alternativesCulture Amp, Lattice, Spidergap, Teamflect
Teamflect
Three alternativesLimeSurvey, PerformYard, Spidergap
against: Culture Amp, Google Forms, Latticeno first choice
Four alternatives15Five, Culture Amp, Lattice, Leapsome
against: BambooHR, HiBob, Ripplingagainst: Google Forms, SurveyMonkey
Perplexity SonarLattice
Two alternativesBetterworks, Spidergap
PerformYardChanged
Two alternativesLattice, Leapsome
no first choiceEffy AI, FeedbackPulse
Three alternativesPrimalogik, SurveyMonkey, ThriveSparrow
no first choicenothing named
Grok 4.1 FastLattice
Two alternativesCulture Amp, Leapsome
PrimalogikChanged
Three alternativesPerformYard, Small Improvements, Spidergap
against: Culture Amp, LatticeSpidergap
Six alternatives15Five, Culture Amp, EchoSpan, Lattice, Leapsome, PerformYard
against: QualtricsEffy AI
Two alternativesExpress Evaluations, FeedbackPulse
against: Google Forms, SurveyMonkeyno first choicenothing named
Mistral SmallBetterworks, Culture Amp
Two alternativesLattice, Leapsome
PrimalogikChanged
Three alternativesEffy AI, PerformYard, Qualtrics
no first choiceExpress Evaluations, SurveyMonkey
Four alternativesPerformYard, Small Improvements, SurveySparrow, Trakstar
no first choiceagainst: Teamflect
DeepSeek V4 FlashLattice
Three alternativesCulture Amp, Leapsome, Spidergap
LatticeHeld
Five alternatives15Five, Culture Amp, EchoSpan, Leapsome, Spidergap
Spidergap
Four alternativesBetterworks, Culture Amp, EchoSpan, Lattice
against: Alchemer, SurveyMonkey, TypeformEffy AI
Five alternativesFeedbackPulse, Primalogik, Small Improvements, Spidergap, Teamflect
against: 15Five, Latticeno first choiceagainst: 15Five, Culture Amp, Effy AI, Google Forms, Lattice, Leapsome, PerformYard, Primalogik, SurveyMonkey
Llama 4 MaverickLattice
Three alternativesCulture Amp, Effy AI, Leapsome
no first choiceChangedno first choicePrimalogik, Small Improvements, ThriveSparrow
One alternativeSurveyMonkey
no first choicenothing named
Qwen 3.7 FlashLattice
Three alternativesBetterworks, Culture Amp, Spidergap
LatticeHeld
Two alternativesCulture Amp, Spidergap
Lattice
Five alternatives15Five, BetterUp, Culture Amp, Microsoft Viva Pulse, Vantagebox
ThriveSparrow
Three alternativesPrimalogik, Small Improvements, SurveyMonkey
no first choiceagainst: 15Five, Google Forms, Luma, Microsoft Forms, Oracle, Qualtrics, SAP SuccessFactors, SurveyMonkey, Tally, Workday
Kimi K2Lattice
Four alternatives15Five, Culture Amp, Leapsome, Spidergap
LatticeHeld
Three alternatives15Five, Culture Amp, Engagedly
Spidergap
Eight alternatives15Five, Betterworks, Culture Amp, EchoSpan, Lattice, Leapsome, Primalogik, ThriveSparrow
Effy AI, Small Improvements
Two alternativesPrimalogik, ThriveSparrow
no first choiceagainst: Qualtrics EmployeeXMagainst: Google Forms, Jotform, Qualtrics, SAP SuccessFactors, SurveyMonkey
GLM 4.7 FlashXLattice
Three alternativesEchoSpan, Leapsome, Spidergap
against: Betterworks, Culture AmpLatticeHeld
Three alternativesLeapsome, Primalogik, Small Improvements
Spidergap
Ten alternatives15Five, BambooHR, Culture Amp, Effy AI, FeedbackPulse, Lattice, Leapsome, PerformYard, Qualtrics, Teamflect
AssessTEAM
Four alternativesAI 360 Feedback, Blik360, Quick360, Small Improvements
no first choicenothing named
MiniMax M2.5Lattice
Three alternativesCulture Amp, Leapsome, Spidergap
against: 15FiveLatticeHeld
Three alternativesBetterworks, Culture Amp, Spidergap
FeedbackPulse
Seven alternatives15Five, Betterworks, Culture Amp, Lattice, Qualaroo, Spidergap, SurveyMonkey
Primalogik
Four alternativesAssessTEAM, Small Improvements, SurveyMonkey, ThriveSparrow
no first choicenothing named
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:04yes98 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:51yes35 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:11yes1726 s
Direct recommendationPerplexity Sonarsonar2026-09-17 17:54yes196 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:06yes2617 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 20:04yes54 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:34yes712 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:10yes52 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:40yes927 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:54yes922 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:18yes1335 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:08yes923 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:12no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:56yes37 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:51yes1021 s
ParaphrasePerplexity Sonarsonar2026-09-17 17:58yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:08yes3616 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 19:45yes54 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:45yes813 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:45yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:33yes925 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:26yes1029 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:36yes2382 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:59yes1024 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:24yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:04yes69 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:05yes2259 s
ComparativePerplexity Sonarsonar2026-09-17 18:40yes209 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:37yes2214 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 21:00yes57 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:58yes1117 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:59yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:47no034 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:25yes1024 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:19yes1647 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:37yes1335 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 17:57yes98 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:37yes35 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:19yes1920 s
Budget constrainedPerplexity Sonarsonar2026-09-17 20:55yes205 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:21yes3116 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 20:02yes55 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:39yes1720 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:42yes74 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:13yes521 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:29yes819 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:09yes2243 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:49yes2322 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:24no07 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:54no08 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:02yes1529 s
Scale constrainedPerplexity Sonarsonar2026-09-17 20:53yes2011 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:01yes1211 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:29no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:37yes1818 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:32yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:00no035 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:49yes1552 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:25yes928 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:13no09 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:23yes1810 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:21no04 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:03yes1851 s
Negative framingPerplexity Sonarsonar2026-09-17 19:52yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:00yes3216 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 21:28yes129 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:12yes1819 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:30yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:57yes1552 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:13yes2034 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:29yes2372 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:36yes1534 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
None. Every name in this category resolved on its own.
Unresolved, counted raw
360review.io
AI 360 Feedback
BuildBetter
ClarityLoop
CompanyView
FeedbackFruits
Fellow
JAM Talent Management
LimeSurvey
Luma
Microsoft Viva Pulse
Ordio
Performly
Perspective AI
Quick360
Reviewsnap
SelfStir Individual
Sworkforce
Vantagebox (by SurveyMonkey/Qualtrics)
Discontinued, still offered
No shut-down product was recommended here.

Also in performance and talent management

The other categories of this function, with the leader in each.
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