HR AI Index
Index Vendors › SurveyMonkey · September 2026 Edition
2 categories · Ranked

SurveyMonkey

74Judge labels
2First choices
42Negative labels
12 of 12Models named it
2Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.
Best standing
2% in 360 feedback for mid-market buyers
Rank 13 of 77 in the mid-market standingcriticized challenger
0 of 12 models made it the first choice on the direct prompt; 37% of its 19 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In 360 feedback · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named SurveyMonkey for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
360 feedbackPerformance and talent management2%13 of 7737%19criticized challenger
Employee engagement surveysOnboarding and employee experience0%51 of 7733%3under 10 labels · led by Culture Amp at 40%

Movement

This is the first edition on this tier, so no move can be computed for SurveyMonkey yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated SurveyMonkey across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500112
GPT-5.4 mini01001
Gemini 3.5 Flash00011
Perplexity Sonar01102
Grok 4.1 Fast00112
Mistral Small10001
DeepSeek V4 Flash00134
Llama 4 Maverick01203
Qwen 3.7 Flash01012
Kimi K200112
GLM 4.7 FlashX00000
MiniMax M2.502002

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct6 labelsNone
Paraphrase3 labelsNone
Comparative9 labelsNone
Budget-constrained25 labels2
Scale-constrained7 labelsNone
Negative24 labelsNone
First choiceAlternativeMentionNegative74 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Express Evaluations and SurveyMonkey stand out as the best options for companies with limited budgets” Mistral Small · 360 feedback · budget prompt · first choice
“SurveyMonkey - If you have a very small team and want free/low-cost option” MiniMax M2.5 · 360 feedback · budget prompt · alternative
“Easier general-purpose setup with recurring pricing: SurveyMonkey” GPT-5.4 mini · 360 feedback · budget prompt · alternative
“Additionally, SurveyMonkey is a cheap option for small teams.” Llama 4 Maverick · 360 feedback · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Generic survey platforms that "wear a 360 badge" (e.g., SurveyMonkey, Google Forms, generic form tools) ... usually lack the features that make a 360 actually work” DeepSeek V4 Flash · 360 feedback · negative prompt · hard negative
“Avoid: "DIY" or Ad-Hoc Survey Tools (e.g., Basic Google Forms, SurveyMonkey)” Gemini 3.5 Flash · 360 feedback · negative prompt · hard negative
“AVOID: Microsoft Forms, Google Forms, SurveyMonkey, Tally.” Qwen 3.7 Flash · 360 feedback · negative prompt · hard negative
“have freemium plans that can mimic 360 surveys, though they usually lack anonymity control and meaningful reporting capabilities” Claude Haiku 4.5 · 360 feedback · budget prompt · soft negative

Named alongside

The products named in the same answers as SurveyMonkey, over the 74 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SurveyMonkey was named but was not.
ProductSame answerTook the first choice insteadHead to head
Culture Amp38 of 740Not in the top three
Lattice37 of 741Not in the top three
Spidergap32 of 748Not in the top three
FeedbackPulse31 of 7413Not in the top three
15Five28 of 741Not in the top three
Google Forms26 of 740Not in the top three
Small Improvements23 of 745Not in the top three
Primalogik21 of 747Not in the top three
ThriveSparrow20 of 745Not in the top three
Effy AI17 of 745Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SurveyMonkey. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 66 of the 74 answers that named SurveyMonkey and are not a share of its labels.

Domains cited

feedbackpulse.com52
nanoglobals.com42
betterworks.com39
workhuman.com35
peoplemanagingpeople.com32
firsthr.app27
selectsoftwarereviews.com26
teamflect.com25
engagedly.com24
business.com20

322 of the 322 domain citations in answers naming SurveyMonkey came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as SurveyMonkey

What the judge wrote, as written, with how often. The vendor table decides that these count as SurveyMonkey; a claim can dispute any of them.
SurveyMonkey 360 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SurveyMonkey's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SurveyMonkey, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at surveymonkey.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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