HR AI Index

Index › Vendors › Workday Human Capital Management · September 2026 Edition

Workday · 1 category · Named, not ranked

Workday Human Capital Management

21Judge labels

6First choices

1Negative labels

12 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.

Standing

6 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Workday Human Capital Management was named 6 times in HR help desk, where Zoho Desk led with 26%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business88 of 99

under the label threshold

Mid-market18 of 93

under the label threshold

Enterprise7 of 85

under the label threshold

In hr help desk · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Workday Human Capital Management for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
HR help desk and case management	Onboarding and employee experience	0%	18 of 93	0%	6	under 10 labels · led by Zoho Desk at 26%

Movement

This is the first edition on this tier, so no move can be computed for Workday Human Capital Management yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Workday Human Capital Management across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	1	0	1
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	1	0	1
Mistral Small	0	0	0
DeepSeek V4 Flash	1	0	1
Llama 4 Maverick	0	1	1
Qwen 3.7 Flash	0	0	0
Kimi K2	1	0	1
GLM 4.7 FlashX	1	0	1
MiniMax M2.5	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase8 labels6

Comparative13 labelsNone

Budget-constrained0 labelsNone

Scale-constrained0 labelsNone

Negative0 labelsNone

First choiceAlternativeMentionNegative21 labels in all, every segment counted; 6 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Workday HCM and SAP SuccessFactors are best if you want an all‑in‑one HR suite with built‑in self‑service.” GLM 4.7 FlashX · HR help desk · comparative prompt · alternative

“Excellent user experience, configurable routing, strong reporting and analytics, all employee data in one system.” DeepSeek V4 Flash · HR help desk · comparative prompt · alternative

“provides integrated employee self-service, skills cloud, and adaptive HR service delivery” Claude Haiku 4.5 · HR help desk · comparative prompt · alternative

“Single cloud-native platform with strong financial-HR integration, modern UX” Kimi K2 · HR help desk · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Workday Human Capital Management, over the 21 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Workday Human Capital Management was named but was not.

ProductSame answerTook the first choice insteadHead to head

ServiceNow HR Service Delivery15 of 2112Not in the top three

SAP SuccessFactors12 of 210Not in the top three

UKG Pro8 of 210Not in the top three

BambooHR6 of 211Not in the top three

Rippling5 of 211Not in the top three

Applaud5 of 210Not in the top three

Microsoft Dynamics 365 Human Resources5 of 210Not in the top three

Oracle Fusion Cloud HCM5 of 210Not in the top three

Paylocity5 of 210Not in the top three

ADP Workforce Now3 of 210Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Workday Human Capital Management. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 20 of the 21 answers that named Workday Human Capital Management and are not a share of its labels.

Domains cited

guideflow.com19

peoplemanagingpeople.com13

g2.com12

gitnux.org12

moveworks.com10

wifitalents.com9

worldmetrics.org9

elementum.ai8

gartner.com8

salesforce.com8

108 of the 108 domain citations in answers naming Workday Human Capital Management came from somebody else's page.

Pages cited

guideflow.com/blog/hr-service-delivery-software14

gitnux.org/best/hr-service-delivery-software11

peoplemanagingpeople.com/tools/hr-service-delivery-software10

moveworks.com/us/en/resources/blog/best-hr-service-delivery-software-for-enterprise9

elementum.ai/blog/hr-process-automation-tools8

salesforce.com/ap/service/hr-service-management/best-hr-service-delivery-software8

wifitalents.com/best/hr-service-delivery-software8

worldmetrics.org/best/hr-service-delivery-software8

Pages are listed as the models cited them.

Names read as Workday Human Capital Management

What the judge wrote, as written, with how often. The vendor table decides that these count as Workday Human Capital Management; a claim can dispute any of them.

Workday HCM 6

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Workday Human Capital Management's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Workday Human Capital Management, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at workday.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.