HR AI Index
Index Vendors › Microsoft Teams · September 2026 Edition
6 categories · Ranked

Microsoft Teams

110Judge labels
16First choices
35Negative labels
11 of 12Models named it
6Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.
Best standing
16% in Internal communications for mid-market buyers
Rank 2 of 80 in the mid-market standingaccepted challenger
0 of 12 models made it the first choice on the direct prompt; 0% of its 13 labels there were negative.
By buyer segmentStrongest at mid-market.
In internal communications · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Microsoft Teams for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Internal communications and intranetOnboarding and employee experience16%2 of 800%13accepted challenger
Frontline employee appsOnboarding and employee experience0%94 of 9756%16criticized challenger
Video interviewingTalent acquisition0%16 of 4020%5under 10 labels · led by Spark Hire at 55%
Employee engagement surveysOnboarding and employee experience0%59 of 77100%1under 10 labels · led by Culture Amp at 40%
Internal talent marketplacePerformance and talent management0%55 of 1290%1under 10 labels · led by Fuel50 at 26%
Mentoring softwareLearning and development0%33 of 550%1under 10 labels · led by Together at 37%

Movement

This is the first edition on this tier, so no move can be computed for Microsoft Teams yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Microsoft Teams across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.511002
GPT-5.4 mini11002
Gemini 3.5 Flash13239
Perplexity Sonar10023
Grok 4.1 Fast10023
Mistral Small01124
DeepSeek V4 Flash13004
Llama 4 Maverick00000
Qwen 3.7 Flash12003
Kimi K210102
GLM 4.7 FlashX10023
MiniMax M2.501102

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct16 labelsNone
Paraphrase32 labels15
Comparative10 labelsNone
Budget-constrained18 labels1
Scale-constrained8 labelsNone
Negative26 labels2not counted in share
First choiceAlternativeMentionNegative110 labels in all, every segment counted; 16 of the 18 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you are currently migrating or building a new infrastructure, go with Microsoft Teams for its stability and built-in video conferencing.” Qwen 3.7 Flash · Internal communications · paraphrase prompt · first choice
“Start with Microsoft Teams if you're already using Microsoft 365 — the integration benefits and cost efficiency are hard to beat” Kimi K2 · Internal communications · paraphrase prompt · first choice
“For most mid-sized B2B companies, Slack or Microsoft Teams are the safest choices” Claude Haiku 4.5 · Internal communications · paraphrase prompt · first choice
“Microsoft Teams for the default, company-wide internal communications platform.” GPT-5.4 mini · Internal communications · paraphrase prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“General tools to avoid for pure frontline: Slack/Teams ... low adoption among deskless workers” Grok 4.1 Fast · Frontline employee apps · direct prompt · hard negative
“Microsoft Teams – Harvests 25 data types” GLM 4.7 FlashX · Frontline employee apps · negative prompt · hard negative
“Cons: The mobile interface can feel slightly clunky\u2014like a desktop app adapted for mobile\u2014which sometimes results in lower adoption rates” Gemini 3.5 Flash · Frontline employee apps · paraphrase prompt · soft negative
“certain configurations of Microsoft Teams, may require corporate email for sign-on, have limited offline use, or require IT provisioning” Mistral Small · Frontline employee apps · negative prompt · soft negative

Named alongside

The products named in the same answers as Microsoft Teams, over the 110 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft Teams was named but was not.
ProductSame answerTook the first choice insteadHead to head
Slack69 of 11010Not in the top three
Connecteam44 of 11029Not in the top three
Staffbase36 of 1105Not in the top three
Blink30 of 1102Not in the top three
Beekeeper21 of 1103Not in the top three
Workvivo17 of 1102Not in the top three
Zoom16 of 1101Not in the top three
HireVue13 of 1103Not in the top three
Google Chat13 of 1100Not in the top three
WhatsApp12 of 1100Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Microsoft Teams. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 74 of the 110 answers that named Microsoft Teams and are not a share of its labels.

Domains cited

guideflow.com35
joinblink.com30
peoplemanagingpeople.com26
staffbase.com26
mangoapps.com23
changeengine.com17
g2.com17
oak.com16
getzelos.com15
selectsoftwarereviews.com14

219 of the 219 domain citations in answers naming Microsoft Teams came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Microsoft Teams

What the judge wrote, as written, with how often. The vendor table decides that these count as Microsoft Teams; a claim can dispute any of them.
Teams 2MS Teams Free 1Microsoft Teams (with SharePoint) 1Microsoft Teams / Google Workspace (Native Tools) 1Microsoft Teams / Slack 1Microsoft Teams Frontline 1Zoom/Teams 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Microsoft Teams's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Microsoft Teams, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at microsoft.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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