HR AI Index
Index Onboarding and employee experience Internal communications › Enterprise September 2026 Edition

Internal communications and intranet for enterprise buyers

Asked as “employee intranet”, and as “internal communications platform”, on behalf of an enterprise B2B company. 42 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
24% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Simpplr24%7%43accepted challenger
02Microsoft SharePoint19%45%31criticized challenger
03Staffbase14%17%42accepted challenger
04Workvivo5%5%37accepted challenger
05MangoApps2%11%18accepted challenger
06Slack2%27%11criticized challenger
Show the five products at 0%, ordered by negative rate
11Igloo Software0%36%11criticized challenger
08LumApps0%12%33accepted challenger
07Unily0%12%34accepted challenger
10Interact0%8%12accepted challenger
09Firstup0%0%10accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Simpplr24%
02Microsoft SharePoint19%
03Staffbase14%
04Workvivo5%
05MangoApps2%
06Slack2%
07Unily0%
08LumApps0%
09Firstup0%
10Interact0%
11Igloo Software0%

02What they warned about

Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Microsoft SharePoint
45%
14 of 31 labels negative · 10 of 12 models · 5 hard negative
“The most common pitfall for large enterprises is treating **SharePoint** (or Microsoft Viva) as a complete intranet platform on its own.” GLM 4.7 FlashX, negative prompt
Workplace from Meta
67%
6 of 9 labels negative · 5 of 12 models · 6 hard negative
“What to Avoid: Using platforms owned by public social media companies (like Meta Workplace or Slack) as the sole container for highly sensitive proprietary data” Qwen 3.7 Flash, negative prompt
Staffbase
17%
7 of 42 labels negative · 5 of 12 models · 1 hard negative
“Staffbase has reported API limitations and frequent issues with user management” Mistral Small, negative prompt
Igloo Software
36%
4 of 11 labels negative · 4 of 12 models · 1 hard negative
“Igloo is often cited as having a less intuitive interface and limited advanced features” Mistral Small, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

63 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 815 links across 168 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Simpplr37 answers · 63 citations · 11 models
vendor site · MangoApps37 answers · 59 citations · 10 models
vendor site · Workvivo32 answers · 60 citations · 11 models
vendor site · Staffbase22 answers · 30 citations · 9 models
vendor site · LumApps20 answers · 32 citations · 9 models
20 answers · 20 citations · 9 models
vendor site · Oak18 answers · 23 citations · 9 models
18 answers · 23 citations · 9 models
vendor site · Guideflow17 answers · 18 citations · 9 models
16 answers · 22 citations · 9 models
vendor site · HubEngage15 answers · 19 citations · 8 models
15 answers · 15 citations · 7 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best employee intranet for an enterprise B2B company?”Paraphrase“Which internal communications platform would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade intranet platforms and how do they differ?”Budget-constrained“What is the best employee intranet for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating an employee intranet. What should we look at?”Negative“Which intranet platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5Microsoft 365, Microsoft SharePointMicrosoft Teams, SlackChanged
Two alternativesGoogle Chat, Zoom Team Chat
Oak Engage
Seven alternativesHappeo, Interact, Jostle, Microsoft SharePoint, Powell Intranet, Unily, Workvivo
Microsoft SharePoint
One alternativeThoughtFarmer
no first choiceagainst: Google Sites, LumApps, Microsoft SharePoint, Unily
GPT-5.4 miniMicrosoft SharePoint
Two alternativesSimpplr, Unily
Microsoft Viva EngageChanged
Four alternativesLumApps, Poppulo, Simpplr, Staffbase
no first choice
Five alternativesLumApps, Microsoft SharePoint, Simpplr, Unily, Workvivo
against: Igloo Software
Staffbase
Two alternativesLumApps, Microsoft Viva / SharePoint-based intranet
no first choicenothing named
Gemini 3.5 FlashSimpplr
Four alternativesLumApps, Staffbase, Unily, Workvivo
against: SharePoint + Microsoft Viva
Microsoft VivaChanged
Three alternativesFirstup, Staffbase, Workvivo
against: Workplace from Meta
Simpplr
Five alternativesHappeo, LumApps, Staffbase, Unily, Workvivo
against: Microsoft SharePoint/Viva
Elcom, Origami Connect
Five alternativesClaromentis, Microsoft SharePoint, Microsoft Viva Connections, MyHub Intranet, Vitextra
Staffbase
Three alternativesMangoApps, Simpplr, Workvivo
against: Microsoft SharePoint + Viva Connections
against: Drupal, Guru, Happeo, Jive, Liferay, Microsoft SharePoint, Microsoft Teams, Microsoft Viva Engage, Slack, WordPress
Perplexity SonarMicrosoft SharePoint
Four alternativesLumApps, Simpplr, Staffbase, Workvivo
StaffbaseChanged
Three alternativesMicrosoft Teams, Slack, Workvivo
Microsoft SharePoint, Simpplr
Six alternativesAxero, LumApps, MangoApps, Staffbase, Unily, Workvivo
against: Jive
Microsoft SharePoint
Four alternativesSimpplr, Staffbase, Unily, Workvivo
against: MangoApps
no first choiceagainst: LumApps, Microsoft SharePoint, Simpplr, Staffbase, Unily, Workvivo
Grok 4.1 FastSimpplr, Workvivo
Three alternativesLumApps, Microsoft SharePoint/Viva, Unily
Microsoft TeamsChanged
One alternativeSlack
against: Cisco Webex, LumApps, Staffbase, Workplace from Meta
Simpplr
Four alternativesLumApps, Staffbase, Unily, Workvivo
against: Microsoft SharePoint
Microsoft SharePoint
Three alternativesLumApps, Unily, Workvivo
against: Blink, Elcom, MangoApps, Omnia, Staffbase
MangoApps
Five alternativesAxero, Microsoft SharePoint/Viva, Simpplr, Unily, Workvivo
against: Appspace, Atlassian Confluence, Axero, Connecteam, Jostle, Microsoft SharePoint, Microsoft Viva Engage, Slack, Workplace from Meta
Mistral SmallSimpplr
Three alternativesStaffbase, Unily, Workvivo
no first choiceChangedno first choiceMicrosoft SharePointagainst: Simpplr, Staffbase, Unilyno first choiceagainst: Igloo Software, LumApps, Microsoft SharePoint, Snapcomms, Staffbase
DeepSeek V4 FlashSimpplr
Four alternativesLumApps, SharePoint + Microsoft Viva, Unily, Workvivo
Microsoft VivaChanged
Three alternativesSimpplr, Staffbase, Workvivo
Microsoft SharePoint/Viva
Five alternativesLumApps, Simpplr, Staffbase, Unily, Workvivo
Elcom
One alternativeWorkvivo
against: Interact, SharePoint + Microsoft Viva, Staffbase, Unily
no first choiceagainst: Drupal, Igloo Software, Joomla, Microsoft SharePoint, Oracle WebCenter, SAP Portal, Siebel/PeopleSoft portals, Valo Intranet, Workplace from Meta
Llama 4 Maverickno first choiceStaffbaseChanged
Two alternativesAgilityPortal, LumApps
no first choiceMicrosoft SharePointno first choicenothing named
Qwen 3.7 FlashSimpplr
Four alternativesFlip, Microsoft SharePoint/Viva, Unily, Workvivo
Microsoft TeamsChanged
Three alternativesLark, Microsoft Viva, Slack
no first choiceSimpplr
Three alternativesHapaka, Microsoft Viva, Unily
no first choiceagainst: Microsoft SharePoint, Slack, Workplace from Meta
Kimi K2Simpplr
One alternativeWorkvivo
against: Microsoft SharePoint
Microsoft TeamsChanged
Four alternativesSimpplr, Slack, Staffbase, Workvivo
against: Workplace from Meta
no first choiceElcom
Three alternativesSimpplr, Staffbase, Workvivo
against: Microsoft SharePoint
no first choiceagainst: Microsoft SharePoint
GLM 4.7 FlashXSimpplr, Workvivo
Four alternativesConnecteam, Happeo, Microsoft SharePoint + Viva Connections, ThoughtFarmer
StaffbaseChanged
Five alternativesFirstup, Happeo, Microsoft Viva, Simpplr, Workvivo
no first choice
Thirteen alternativesBlink, Firstup, Flip, Happeo, LumApps, MangoApps, Microsoft 365, Microsoft Viva, Oak Engage, Simpplr, Staffbase, Unily, Workvivo
against: Igloo Software, Microsoft SharePoint
Microsoft Viva Connections
One alternativeLark
against: Workday
no first choiceagainst: Beekeeper, Microsoft SharePoint, Simpplr, Staffbase, Workvivo
MiniMax M2.5Simpplr
One alternativeMangoApps
Simpplr, StaffbaseChanged
Three alternativesLumApps, Microsoft Viva, Workvivo
Simpplr
Seven alternativesInteract, LumApps, MangoApps, Microsoft Viva, Staffbase, Unily, Workvivo
Elcom
Three alternativesBitrix24, Laravel, Microsoft 365
no first choiceagainst: Microsoft SharePoint
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:59no05 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:08yes25 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:55yes936 s
Direct recommendationPerplexity Sonarsonar2026-09-17 18:02yes1911 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:56yes3218 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 19:21yes96 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:52yes1822 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:26yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:12yes1045 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:09yes1123 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:34yes1489 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:30yes516 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:46no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:33yes35 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:12yes2526 s
ParaphrasePerplexity Sonarsonar2026-09-17 20:48yes2011 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:20yes1510 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 19:14no02 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:00yes915 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:28yes52 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:25no033 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:00yes1017 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:17yes1538 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:47yes916 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:22yes98 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:53yes711 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:48yes1729 s
ComparativePerplexity Sonarsonar2026-09-17 21:39yes1911 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:04yes3115 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 18:31yes55 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 17:54yes1421 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:40yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:59yes526 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:44yes1833 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:46yes1892 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:25yes517 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:53yes158 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:23yes36 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:30yes2424 s
Budget constrainedPerplexity Sonarsonar2026-09-17 21:04yes208 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:58yes3523 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 20:03yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:35yes2524 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:39yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:47no031 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:57yes2155 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:38yes23121 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:16yes1650 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:01yes1710 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:20yes310 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:55yes1226 s
Scale constrainedPerplexity Sonarsonar2026-09-17 21:10yes2011 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:49yes1714 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 19:34no09 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:07yes1825 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:24yes95 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:48no028 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:32no060 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:19yes1344 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:03yes522 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:47yes1810 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:21no06 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:46yes1523 s
Negative framingPerplexity Sonarsonar2026-09-17 21:04yes198 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:07yes2514 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 19:02yes1211 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:15yes3539 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:17yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:14yes1853 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 17:57yes2533 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:28yes2750 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:26yes1448 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Confluence read as Atlassian Confluence
Confluence by Atlassian read as Atlassian Confluence
Igloo read as Igloo Software
MyHub read as MyHub Intranet
Powell read as Powell Intranet
SharePoint read as Microsoft SharePoint
SharePoint (Out-of-the-Box) read as Microsoft SharePoint
Workplace by Meta read as Workplace from Meta
Unresolved, counted raw
Akumina
Basecamp Pro Unlimited
BindTuning
Cisco Webex
Claromentis
Hapaka
Laravel
LiveTiles
Microsoft SharePoint Online / Viva Connections
Microsoft Viva / SharePoint-based intranet
Oracle WebCenter
Origami Connect
SAP Portal (NetWeaver)
Siebel/PeopleSoft portals
SuiteDash
Valo Intranet (and Valo Connect)
Vitextra
Discontinued, still offered
No shut-down product was recommended here.
← HR help deskRecognition and rewards →