HR AI Index
Index Vendors › Slack · September 2026 Edition
5 categories · Ranked

Slack

99Judge labels
16First choices
40Negative labels
12 of 12Models named it
5Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.
Best standing
24% in Internal communications for small business buyers
Rank 5 of 80 in the mid-market standingaccepted challenger
0 of 12 models made it the first choice on the direct prompt; 8% of its 12 labels there were negative.
By buyer segmentStrongest at small business.
In internal communications · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Slack for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Internal communications and intranetOnboarding and employee experience8%5 of 808%12accepted challenger
Frontline employee appsOnboarding and employee experience2%10 of 9755%11criticized challenger
Internal talent marketplacePerformance and talent management0%34 of 1290%2under 10 labels · led by Fuel50 at 26%
Employee engagement surveysOnboarding and employee experience0%64 of 77100%1under 10 labels · led by Culture Amp at 40%
Org charts and org designWorkforce planning and analytics0%57 of 810%1under 10 labels · led by ChartHop at 27%

Movement

This is the first edition on this tier, so no move can be computed for Slack yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Slack across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.511002
GPT-5.4 mini01001
Gemini 3.5 Flash03025
Perplexity Sonar01012
Grok 4.1 Fast01023
Mistral Small00213
DeepSeek V4 Flash10001
Llama 4 Maverick00000
Qwen 3.7 Flash11002
Kimi K201113
GLM 4.7 FlashX11013
MiniMax M2.510102

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct11 labelsNone
Paraphrase29 labels15
Comparative7 labelsNone
Budget-constrained18 labels1
Scale-constrained9 labelsNone
Negative25 labelsNone
First choiceAlternativeMentionNegative99 labels in all, every segment counted; 16 of the 16 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“However, if you are hiring younger talent or have a "customer-experience first" sales culture, stick with Slack.” Qwen 3.7 Flash · Internal communications · paraphrase prompt · first choice
“Slack is the better choice if your company runs on Google Workspace or is more tech-forward” DeepSeek V4 Flash · Internal communications · paraphrase prompt · first choice
“For most mid-sized B2B companies, Slack or Microsoft Teams are the safest choices” Claude Haiku 4.5 · Internal communications · paraphrase prompt · first choice
“I'd recommend Slack or Microsoft Teams for most mid-sized B2B companies.” GLM 4.7 FlashX · Internal communications · paraphrase prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“General tools to avoid for pure frontline: Slack/Teams ... low adoption among deskless workers” Grok 4.1 Fast · Frontline employee apps · direct prompt · hard negative
“Slack / Teams are strong for messaging and collaboration but limited in employee engagement features, governance, and frontline‑specific workflows.” GLM 4.7 FlashX · Frontline employee apps · direct prompt · soft negative
“Office tools like Slack or Microsoft Teams often fail on the frontline because they assume every worker has a laptop, corporate email” Gemini 3.5 Flash · Frontline employee apps · scale prompt · soft negative
“Slack can be poor if you need structured engagement or HR insights, since it is mainly a messaging tool.[2]” Perplexity Sonar · Employee engagement surv · negative prompt · soft negative

Named alongside

The products named in the same answers as Slack, over the 99 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Slack was named but was not.
ProductSame answerTook the first choice insteadHead to head
Microsoft Teams69 of 999Not in the top three
Connecteam38 of 9923Not in the top three
Staffbase31 of 993Not in the top three
Blink18 of 992Not in the top three
Workvivo16 of 993Not in the top three
Beekeeper16 of 992Not in the top three
Google Chat15 of 990Not in the top three
Notion14 of 992Not in the top three
Microsoft SharePoint12 of 992Not in the top three
Simpplr11 of 991Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Slack. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 59 of the 99 answers that named Slack and are not a share of its labels.

Domains cited

guideflow.com22
joinblink.com21
mangoapps.com18
staffbase.com18
peoplemanagingpeople.com17
agilityportal.io14
gartner.com14
changeengine.com13
g2.com13
getflip.com12

162 of the 162 domain citations in answers naming Slack came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Slack

What the judge wrote, as written, with how often. The vendor table decides that these count as Slack; a claim can dispute any of them.
Microsoft Teams / Slack 1Slack Free 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Slack's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Slack, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at slack.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.