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Payroll software · September 2026 Edition

Paylocity vs Paycom

Five of twelve models named Paylocity first on the direct prompt; one named Paycom. Paylocity was named by eleven of the twelve models and Paycom by eleven and Paylocity carries 35 labels and Paycom 24, so the shares are not directly comparable.

Paylocity

criticized challenger

Named in twenty categories this edition.

Paycom

criticized challenger

Named in twelve categories this edition.

First-choice share17%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate29%25%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#5A position in a field of 13; printed, not drawn.
Labels3524A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Paylocity reading right to left. Rank and label count are printed, not drawn.Rippling was named alongside these two in eleven of the twelve direct answers. Rippling vs Paylocity · Rippling vs Paycom · Patriot Payroll vs Paylocity

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the payroll software page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
PaylocityFirst choices, of twelve modelsPaycom
Direct51
Paraphrase22
Comparative00
Budget-constrained00
Scale-constrained10
Negative0010 against Paylocity · 6 against Paycom
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, Paylocity and Paycom were named in the same answer fifty-seven times, of the 275 answers naming Paylocity and the 156 naming Paycom. In those answers Paycom took the first choice three times and Paylocity three.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where Paylocity and Paycom stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
Paylocity Paycom first choice named as an alternative argued againstblank: not namedEach cell is one answer, Paylocity on the left and Paycom on the right.

The direct prompt

The plain question, one answer per model, grouped by where Paylocity and Paycom stood in it.

Paylocity first, Paycom an alternative

5 of 12 modelsPaycom was named in the answer but not as the choice, or not at all.
Perplexity SonarPaylocity, Rippling alternatives: ADP Workforce Now, Paycom
Grok 4.1 FastPaylocity, Rippling alternatives: ADP Workforce Now, Paycom
DeepSeek V4 FlashPaylocity alternatives: ADP Workforce Now, Paycom, Rippling, UKG Pro
GLM 4.7 FlashXPaylocity, Rippling alternatives: ADP Workforce Now, Paycor, UKG Pro, Workday
MiniMax M2.5ADP Workforce Now, Paylocity alternatives: Rippling, UKG Pro

Paycom first, Paylocity an alternative

1 of 12 modelsPaylocity was named in the answer but not as the choice, or not at all.
Mistral SmallPaycom alternatives: ADP, Gusto, Paylocity, Rippling

Neither was the first choice, one was named

4 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Rippling alternatives: Paycor, Paylocity
GPT-5.4 miniRippling alternatives: ADP Global Payroll, ADP Workforce Now / ADP Full Service Payroll, Deel, Paycom
Gemini 3.5 FlashRippling alternatives: ADP Workforce Now, Deel, Paylocity
Kimi K2Rippling alternatives: ADP Workforce Now, Gusto, Paycom

Neither was named

2 of 12 modelsThe answer made no first choice from these two in this category.
Llama 4 Maverickno first choice
Qwen 3.7 FlashADP, Rippling alternatives: BambooHR, Gusto, Zenefits

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
Paylocity0%#– of 10
Paycom0%#– of 10
The full small business standing →
Mid-marketThe figures above
Paylocity leads by eleven points.
Paylocity17%#3 of 13
Paycom6%#5 of 13
The full mid-market standing →
Enterprise
The order flips: Paycom leads at enterprise.
Paycom6%#6 of 13
Paylocity0%#13 of 13
The full enterprise standing →

What the models said about Paylocity

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“here are the platforms you should be cautious about and why: ### 1. Paylocity ... claim the software causes significant errors in payroll processing” Qwen 3.7 Flash · negative prompt · hard negative
“multiple user discussions describe poor support and technical issues, so it is a candidate for extra due diligence” Perplexity Sonar · negative prompt · hard negative

What the models said about Paycom

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.

“Platforms with Significant Complaints ... Paycom - Major Issues: Tax filing errors that have caused users "tears"” Kimi K2 · negative prompt · hard negative
“class‑action lawsuit settled for $900K over a 2023 data breach ... This is a red flag for security.” GLM 4.7 FlashX · negative prompt · hard negative
“Paycom stands out as the best overall due to its high user satisfaction, strong support, and efficient implementation.” Mistral Small · direct prompt · first choice
“1. Paycom - named the No. 1 software in Implementation Index for Benefits Support” Llama 4 Maverick · paraphrase prompt · first choice
“I'd recommend starting with Paycom or ADP depending on your priorities” MiniMax M2.5 · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.