HR AI Index
Index Core HR and payroll Payroll software › Paylocity vs ADP
Payroll software · September 2026 Edition

Paylocity vs ADP

Five of twelve models named Paylocity first on the direct prompt; one named ADP. Paylocity was named by eleven of the twelve models and ADP by eleven and Paylocity carries 35 labels and ADP 28, so the shares are not directly comparable.

Paylocity

criticized challenger

Named in twenty categories this edition.

ADP

criticized challenger

Named in seventeen categories this edition.

First-choice share17%11%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate29%29%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#4A position in a field of 13; printed, not drawn.
Labels3528A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Paylocity reading right to left. Rank and label count are printed, not drawn.Rippling was named alongside these two in eleven of the twelve direct answers. Rippling vs Paylocity · Rippling vs ADP · Patriot Payroll vs Paylocity

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the payroll software page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
PaylocityFirst choices, of twelve modelsADP
Direct51
Paraphrase24
Comparative01
Budget-constrained00
Scale-constrained10
Negative0010 against Paylocity · 8 against ADP
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, Paylocity and ADP were named in the same answer fifty-four times, of the 275 answers naming Paylocity and the 259 naming ADP. In those answers ADP took the first choice ten times and Paylocity two.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where Paylocity and ADP stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
Paylocity ADP first choice named as an alternative argued againstblank: not namedEach cell is one answer, Paylocity on the left and ADP on the right.

The direct prompt

The plain question, one answer per model, grouped by where Paylocity and ADP stood in it.

Paylocity first, ADP not the choice

5 of 12 modelsADP was named in the answer but not as the choice, or not at all.
Perplexity SonarPaylocity, Rippling alternatives: ADP Workforce Now, Paycom
Grok 4.1 FastPaylocity, Rippling alternatives: ADP Workforce Now, Paycom
DeepSeek V4 FlashPaylocity alternatives: ADP Workforce Now, Paycom, Rippling, UKG Pro
GLM 4.7 FlashXPaylocity, Rippling alternatives: ADP Workforce Now, Paycor, UKG Pro, Workday
MiniMax M2.5ADP Workforce Now, Paylocity alternatives: Rippling, UKG Pro

ADP first, Paylocity not the choice

1 of 12 modelsPaylocity was named in the answer but not as the choice, or not at all.
Qwen 3.7 FlashADP, Rippling alternatives: BambooHR, Gusto, Zenefits

Neither was the first choice, one was named

3 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Rippling alternatives: Paycor, Paylocity
Gemini 3.5 FlashRippling alternatives: ADP Workforce Now, Deel, Paylocity
Mistral SmallPaycom alternatives: ADP, Gusto, Paylocity, Rippling

Neither was named

3 of 12 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniRippling alternatives: ADP Global Payroll, ADP Workforce Now / ADP Full Service Payroll, Deel, Paycom
Llama 4 Maverickno first choice
Kimi K2Rippling alternatives: ADP Workforce Now, Gusto, Paycom

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
Paylocity0%#– of 10
ADP0%#9 of 10
The full small business standing →
Mid-marketThe figures above
Paylocity leads by six points.
Paylocity17%#3 of 13
ADP11%#4 of 13
The full mid-market standing →
Enterprise
The order flips: ADP leads at enterprise.
ADP30%#1 of 13
Paylocity0%#13 of 13
The full enterprise standing →

What the models said about Paylocity

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“here are the platforms you should be cautious about and why: ### 1. Paylocity ... claim the software causes significant errors in payroll processing” Qwen 3.7 Flash · negative prompt · hard negative
“multiple user discussions describe poor support and technical issues, so it is a candidate for extra due diligence” Perplexity Sonar · negative prompt · hard negative

What the models said about ADP

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.

“legacy/larger enterprise solutions like ADP Workforce Now or standard ADP Payroll Services ... high costs ... poor support accessibility” Qwen 3.7 Flash · negative prompt · hard negative
“Highly recommended for mid-sized companies operating across multiple states... ADP or Paychex are often the top recommendations” Mistral Small · paraphrase prompt · first choice
“Start a demo with ADP if you are risk-averse and prioritize regulatory compliance above all else.” Qwen 3.7 Flash · direct prompt · first choice
“Market Leader: ADP holds the largest market share in the payroll software industry” Mistral Small · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.