AI Indexes
HR AI Index
Index › Compensation and total rewards › 401(k) providers › Human Interest vs Empower Retirement
401(k) providers · October 2026 Edition

Human Interest vs Empower Retirement

Seven of fourteen models named Human Interest first on the direct prompt; one named Empower Retirement. Human Interest was named by thirteen of the fourteen models and Empower Retirement by fourteen and Human Interest carries 42 labels and Empower Retirement 38, so the shares are not directly comparable.

Human Interest

accepted challenger

Named in one category this edition.

Empower Retirement

accepted challenger

Named in one category this edition.

First-choice share20%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate7%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#6A position in a field of 12; printed, not drawn.
Labels4238A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Human Interest reading right to left. Rank and label count are printed, not drawn.ADP Retirement Services was named alongside these two in nine of the fourteen direct answers. Human Interest vs Guideline · Human Interest vs ADP Retirement Services · Human Interest vs Fidelity Investments

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the 401(k) providers page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Human InterestFirst choices, of fourteen modelsEmpower Retirement
Direct711 against Human Interest
Paraphrase13
Comparative00
Budget-constrained30
Scale-constrained00
Negative012 against Human Interest
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Human Interest and Empower Retirement were named in the same answer thirty-five times, of the 105 answers naming Human Interest and the 88 naming Empower Retirement. In those answers Empower Retirement took the first choice two times and Human Interest eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Human Interest and Empower Retirement stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Human Interest Empower Retirement first choice named as an alternative argued againstblank: not namedEach cell is one answer, Human Interest on the left and Empower Retirement on the right.

The direct prompt

The plain question, one answer per model, grouped by where Human Interest and Empower Retirement stood in it.

Human Interest first, Empower Retirement an alternative

7 of 14 modelsEmpower Retirement was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Human Interest alternatives: Fidelity Investments, Principal, Vanguard
Gemini 3.5 FlashHuman Interest alternatives: ADP Retirement Services, Fidelity Investments, Principal Financial Group
Perplexity SonarADP Retirement Services, Human Interest alternatives: Empower Retirement, Fidelity Advantage 401, John Hancock, Securian Financial
Grok 4.1 FastGuideline, Human Interest alternatives: ADP Retirement Services, Charles Schwab, Fidelity Advantage 401, Principal, Vanguard
DeepSeek V4 FlashFidelity Investments, Guideline, Human Interest alternatives: ADP Retirement Services, Empower Retirement, T. Rowe Price
GLM 4.7 FlashXHuman Interest alternatives: ADP Retirement Services, Fidelity Investments, Vanguard
MiniMax M2.5Human Interest alternatives: Empower Retirement, T. Rowe Price

Empower Retirement first, Human Interest an alternative

1 of 14 modelsHuman Interest was named in the answer but not as the choice, or not at all.
Muse Glimmer 30BEmpower Retirement, Fidelity Investments alternatives: ADP Retirement Services, Employee Fiduciary, Guideline, Human Interest, Nationwide, Vanguard

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniADP Retirement Services alternatives: Empower Retirement, Gusto, ShareBuilder 401k
Mistral SmallFidelity Advantage 401 alternatives: ADP Retirement Services, Empower Retirement
Kimi K2Fidelity Investments alternatives: ADP Retirement Services, Empower Retirement, T. Rowe Price, Vanguard
GPT-6 LunaADP 401(k) Premier alternatives: Empower Retirement, Fidelity Workplace, Principal

Neither was named

2 of 14 modelsThe answer made no first choice from these two in this category.
Llama 4 Maverickno first choice
Qwen 3.7 FlashFidelity Investments, Guideline, Lighthouse Group alternatives: Charles Schwab, Vanguard

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Human Interest leads by fifteen points.
Human Interest15%#2 of 9
Empower Retirement0%#– of 9
The full small business standing →
Mid-marketThe figures above
Human Interest leads by thirteen points.
Human Interest20%#1 of 12
Empower Retirement7%#6 of 12
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Human Interest7%#5 of 11
Empower Retirement7%#4 of 11
The full enterprise standing →

What the models said about Human Interest

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“slam poor support, payroll delays/errors, and communication issues” Grok 4.1 Fast · negative prompt · hard negative
“Human Interest, Slavic401k, Guideline, and Ubiquity/Online 401(k) in various user reviews or forum posts reporting high costs, poor service” Perplexity Sonar · negative prompt · soft negative
“notable player, but it has historically been more focused on smaller businesses than true mid-market complexity” GPT-5.4 mini · direct prompt · soft negative
“Best Tech-Forward & Automated: Human Interest ... If you use Rippling, Gusto, or BambooHR and want the lowest administrative burden: Go with Human Interest.” Gemini 3.5 Flash · direct prompt · first choice
“Human Interest is recommended as the best fit for mid-market employers that want managed 401k administration with structured onboarding and conversion support.” Claude Haiku 4.5 · direct prompt · first choice
“Human Interest: Best Overall Value & Ease of Use ... go with Human Interest or Guideline” Gemini 3.5 Flash · budget prompt · first choice

What the models said about Empower Retirement

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“Mid-market B2B firms typically land on Fidelity or Empower for service/flexibility” Muse Glimmer 30B · direct prompt · first choice
“Empower Retirement - best for flexibility and negotiated pricing for mid-market” Muse Glimmer 30B · paraphrase prompt · first choice
“If it is Fidelity, Vanguard, Schwab, or Empower, you are in safe territory” Qwen 3.7 Flash · negative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.