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Index › Compensation and total rewards › 401(k) providers › Guideline vs Empower Retirement
401(k) providers · October 2026 Edition

Guideline vs Empower Retirement

Three of fourteen models named Guideline first on the direct prompt; one named Empower Retirement. Guideline was named by eleven of the fourteen models and Empower Retirement by fourteen and Guideline carries 32 labels and Empower Retirement 38, so the shares are not directly comparable.

Guideline

accepted challenger

Named in two categories this edition.

Empower Retirement

accepted challenger

Named in one category this edition.

First-choice share20%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate9%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#6A position in a field of 12; printed, not drawn.
Labels3238A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Guideline reading right to left. Rank and label count are printed, not drawn.ADP Retirement Services was named alongside these two in nine of the fourteen direct answers. Human Interest vs Guideline · Human Interest vs Empower Retirement · Guideline vs ADP Retirement Services

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the 401(k) providers page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
GuidelineFirst choices, of fourteen modelsEmpower Retirement
Direct31
Paraphrase13
Comparative00
Budget-constrained70
Scale-constrained00
Negative013 against Guideline
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Guideline and Empower Retirement were named in the same answer twenty-two times, of the 99 answers naming Guideline and the 88 naming Empower Retirement. In those answers Empower Retirement took the first choice three times and Guideline two.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Guideline and Empower Retirement stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Guideline Empower Retirement first choice named as an alternative argued againstblank: not namedEach cell is one answer, Guideline on the left and Empower Retirement on the right.

The direct prompt

The plain question, one answer per model, grouped by where Guideline and Empower Retirement stood in it.

Guideline first, Empower Retirement an alternative

3 of 14 modelsEmpower Retirement was named in the answer but not as the choice, or not at all.
Grok 4.1 FastGuideline, Human Interest alternatives: ADP Retirement Services, Charles Schwab, Fidelity Advantage 401, Principal, Vanguard
DeepSeek V4 FlashFidelity Investments, Guideline, Human Interest alternatives: ADP Retirement Services, Empower Retirement, T. Rowe Price
Qwen 3.7 FlashFidelity Investments, Guideline, Lighthouse Group alternatives: Charles Schwab, Vanguard

Empower Retirement first, Guideline an alternative

1 of 14 modelsGuideline was named in the answer but not as the choice, or not at all.
Muse Glimmer 30BEmpower Retirement, Fidelity Investments alternatives: ADP Retirement Services, Employee Fiduciary, Guideline, Human Interest, Nationwide, Vanguard

Neither was the first choice, one was named

6 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniADP Retirement Services alternatives: Empower Retirement, Gusto, ShareBuilder 401k
Perplexity SonarADP Retirement Services, Human Interest alternatives: Empower Retirement, Fidelity Advantage 401, John Hancock, Securian Financial
Mistral SmallFidelity Advantage 401 alternatives: ADP Retirement Services, Empower Retirement
Kimi K2Fidelity Investments alternatives: ADP Retirement Services, Empower Retirement, T. Rowe Price, Vanguard
MiniMax M2.5Human Interest alternatives: Empower Retirement, T. Rowe Price
GPT-6 LunaADP 401(k) Premier alternatives: Empower Retirement, Fidelity Workplace, Principal

Neither was named

4 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Human Interest alternatives: Fidelity Investments, Principal, Vanguard
Gemini 3.5 FlashHuman Interest alternatives: ADP Retirement Services, Fidelity Investments, Principal Financial Group
Llama 4 Maverickno first choice
GLM 4.7 FlashXHuman Interest alternatives: ADP Retirement Services, Fidelity Investments, Vanguard

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Guideline leads by forty-three points.
Guideline43%#1 of 9
Empower Retirement0%#– of 9
The full small business standing →
Mid-marketThe figures above
Guideline leads by thirteen points.
Guideline20%#2 of 12
Empower Retirement7%#6 of 12
The full mid-market standing →
Enterprise
The order flips: Empower Retirement leads at enterprise.
Empower Retirement7%#4 of 11
Guideline4%#7 of 11
The full enterprise standing →

What the models said about Guideline

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“BBB customer reviews include stark warnings, e.g.: "Avoid at all costs." "You will never be able to get your money out."” Muse Glimmer 30B · negative prompt · hard negative
“Users call it "crooks" and warn against it.” Grok 4.1 Fast · negative prompt · hard negative
“reporting high costs, poor service, or rollover/admin problems” Perplexity Sonar · negative prompt · soft negative
“Guideline is typically the best choice for companies with a limited budget due to its low monthly base fee ($39), no setup costs” Kimi K2 · budget prompt · first choice
“Start with Guideline if you prioritize ease, integrations, and scalability—it's frequently top-rated for budget-conscious SMBs.” Grok 4.1 Fast · budget prompt · first choice
“Guideline is often the strongest pick because it is explicitly positioned as an affordable, fully automated 401(k)” Perplexity Sonar · budget prompt · first choice

What the models said about Empower Retirement

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“Mid-market B2B firms typically land on Fidelity or Empower for service/flexibility” Muse Glimmer 30B · direct prompt · first choice
“Empower Retirement - best for flexibility and negotiated pricing for mid-market” Muse Glimmer 30B · paraphrase prompt · first choice
“If it is Fidelity, Vanguard, Schwab, or Empower, you are in safe territory” Qwen 3.7 Flash · negative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.