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Index › Compensation and total rewards › 401(k) providers › ADP Retirement Services vs Empower Retirement
401(k) providers · October 2026 Edition

ADP Retirement Services vs Empower Retirement

Two of fourteen models named ADP Retirement Services first on the direct prompt; one named Empower Retirement. Both were named by all fourteen models and ADP Retirement Services carries 41 labels and Empower Retirement 38, so the shares are not directly comparable.

ADP Retirement Services

accepted challenger

Named in one category this edition.

Empower Retirement

accepted challenger

Named in one category this edition.

First-choice share16%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate12%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#6A position in a field of 12; printed, not drawn.
Labels4138A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, ADP Retirement Services reading right to left. Rank and label count are printed, not drawn.Human Interest was named alongside these two in eight of the fourteen direct answers. Human Interest vs ADP Retirement Services · Human Interest vs Empower Retirement · Guideline vs ADP Retirement Services

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the 401(k) providers page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ADP Retirement ServicesFirst choices, of fourteen modelsEmpower Retirement
Direct21
Paraphrase532 against ADP Retirement Services
Comparative00
Budget-constrained101 against ADP Retirement Services
Scale-constrained10
Negative012 against ADP Retirement Services
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, ADP Retirement Services and Empower Retirement were named in the same answer fifty-three times, of the 128 answers naming ADP Retirement Services and the 88 naming Empower Retirement. In those answers Empower Retirement took the first choice seven times and ADP Retirement Services eight.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where ADP Retirement Services and Empower Retirement stood in it.
ModelDirectARParaphraseARComparativeARBudget-constrainedARScale-constrainedARNegativeAR
Claude Haiku 4.5ARAR
GPT-5.4 miniARAR
Gemini 3.5 FlashARARAR
Perplexity SonarARARAR
Grok 4.1 FastARARARAR
Mistral SmallARARAR
DeepSeek V4 FlashARAR
Llama 4 Maverick
Qwen 3.7 FlashAR
Kimi K2ARAR
GLM 4.7 FlashXARARARARAR
MiniMax M2.5
GPT-6 LunaAR
Muse Glimmer 30BARAR
AR ADP Retirement Services Empower RetirementAR first choiceAR named as an alternativeAR argued againstblank: not namedEach cell is one answer, ADP Retirement Services on the left and Empower Retirement on the right.

The direct prompt

The plain question, one answer per model, grouped by where ADP Retirement Services and Empower Retirement stood in it.

ADP Retirement Services first, Empower Retirement an alternative

2 of 14 modelsEmpower Retirement was named in the answer but not as the choice, or not at all.
GPT-5.4 miniADP Retirement Services alternatives: Empower Retirement, Gusto, ShareBuilder 401k
Perplexity SonarADP Retirement Services, Human Interest alternatives: Empower Retirement, Fidelity Advantage 401, John Hancock, Securian Financial

Empower Retirement first, ADP Retirement Services an alternative

1 of 14 modelsADP Retirement Services was named in the answer but not as the choice, or not at all.
Muse Glimmer 30BEmpower Retirement, Fidelity Investments alternatives: ADP Retirement Services, Employee Fiduciary, Guideline, Human Interest, Nationwide, Vanguard

Neither was the first choice, one was named

8 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashHuman Interest alternatives: ADP Retirement Services, Fidelity Investments, Principal Financial Group
Grok 4.1 FastGuideline, Human Interest alternatives: ADP Retirement Services, Charles Schwab, Fidelity Advantage 401, Principal, Vanguard
Mistral SmallFidelity Advantage 401 alternatives: ADP Retirement Services, Empower Retirement
DeepSeek V4 FlashFidelity Investments, Guideline, Human Interest alternatives: ADP Retirement Services, Empower Retirement, T. Rowe Price
Kimi K2Fidelity Investments alternatives: ADP Retirement Services, Empower Retirement, T. Rowe Price, Vanguard
GLM 4.7 FlashXHuman Interest alternatives: ADP Retirement Services, Fidelity Investments, Vanguard
MiniMax M2.5Human Interest alternatives: Empower Retirement, T. Rowe Price
GPT-6 LunaADP 401(k) Premier alternatives: Empower Retirement, Fidelity Workplace, Principal

Neither was named

3 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Human Interest alternatives: Fidelity Investments, Principal, Vanguard
Llama 4 Maverickno first choice
Qwen 3.7 FlashFidelity Investments, Guideline, Lighthouse Group alternatives: Charles Schwab, Vanguard

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
ADP Retirement Services leads by eight points.
ADP Retirement Services8%#4 of 9
Empower Retirement0%#– of 9
The full small business standing →
Mid-marketThe figures above
ADP Retirement Services leads by nine points.
ADP Retirement Services16%#3 of 12
Empower Retirement7%#6 of 12
The full mid-market standing →
Enterprise
ADP Retirement Services leads by two points.
ADP Retirement Services9%#3 of 11
Empower Retirement7%#4 of 11
The full enterprise standing →

What the models said about ADP Retirement Services

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“ADP's fee structures can sometimes be less transparent than modern digital-first providers ... their underlying fund options may feature slightly higher expense ratios.” Gemini 3.5 Flash · paraphrase prompt · soft negative
“Large, Bundled Payroll Providers Common Examples: *ADP Retirement Services and Paychex*... historically carry high administrative and recordkeeping costs” Gemini 3.5 Flash · negative prompt · soft negative
“Concerns about "bundled" packages that may inflate total costs and obscure fee structures.” GLM 4.7 FlashX · negative prompt · soft negative
“This is widely considered the best option for very small teams because its pricing structure is designed to minimize costs” Qwen 3.7 Flash · budget prompt · first choice
“Shortlist: ADP Enhanced (mid-sized focus), Fidelity, Vanguard, Schwab, or Human Interest/ForUsAll for tech-forward.” Grok 4.1 Fast · scale prompt · first choice
“ADP and Fidelity are often the top recommendations due to their flexibility, strong service, and tailored solutions” Mistral Small · paraphrase prompt · first choice

What the models said about Empower Retirement

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“Mid-market B2B firms typically land on Fidelity or Empower for service/flexibility” Muse Glimmer 30B · direct prompt · first choice
“Empower Retirement - best for flexibility and negotiated pricing for mid-market” Muse Glimmer 30B · paraphrase prompt · first choice
“If it is Fidelity, Vanguard, Schwab, or Empower, you are in safe territory” Qwen 3.7 Flash · negative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.