HR AI Index

Index › Vendors › Frontline · September 2026 Edition

1 category · Named, not ranked

Frontline

5Judge labels

0First choices

4Negative labels

4 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.

Standing

4 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Frontline was named 4 times in Frontline employee apps, where Connecteam led with 56%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market96 of 97

under the label threshold

Enterprise54 of 101

under the label threshold

In frontline employee apps · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Frontline for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Frontline employee apps	Onboarding and employee experience	0%	96 of 97	100%	4	under 10 labels · led by Connecteam at 56%

Movement

This is the first edition on this tier, so no move can be computed for Frontline yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Frontline across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Negative	Labels
Claude Haiku 4.5	0	0
GPT-5.4 mini	0	0
Gemini 3.5 Flash	0	0
Perplexity Sonar	1	1
Grok 4.1 Fast	0	0
Mistral Small	1	1
DeepSeek V4 Flash	0	0
Llama 4 Maverick	1	1
Qwen 3.7 Flash	1	1
Kimi K2	0	0
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative1 labelNone

Budget-constrained0 labelsNone

Scale-constrained0 labelsNone

Negative4 labelsNone

First choiceAlternativeMentionNegative5 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“There are significant user complaints, such as a Reddit thread titled "Frontline is terrible," citing issues with third-party access restrictions and overall poor user experience” Mistral Small · Frontline employee apps · negative prompt · hard negative

“One of the search results mentions that Frontline is "terrible" and has issues with third-party access.” Llama 4 Maverick · Frontline employee apps · negative prompt · hard negative

“the results here mainly show user dissatisfaction and concerns about third-party access, but they do not provide enough reliable evidence to judge the product broadly” Perplexity Sonar · Frontline employee apps · negative prompt · soft negative

“You should consider avoiding Frontline apps if: 1. You are a micro-business ... exercise extreme caution” Qwen 3.7 Flash · Frontline employee apps · negative prompt · soft negative

Named alongside

The products named in the same answers as Frontline, over the 5 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Frontline was named but was not.

ProductSame answerTook the first choice insteadHead to head

Staffbase2 of 51Not in the top three

Microsoft Teams2 of 50Not in the top three

Beekeeper1 of 50Not in the top three

Blink1 of 50Not in the top three

ChatGPT1 of 50Not in the top three

Connecteam1 of 50Not in the top three

Firstup1 of 50Not in the top three

Flip1 of 50Not in the top three

Greenhouse1 of 50Not in the top three

Gusto1 of 50Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Frontline. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 4 of the 5 answers that named Frontline and are not a share of its labels.

Domains cited

staffbase.com4

reddit.com3

getflip.com2

getzelos.com2

joinblink.com2

mangoapps.com2

agilityportal.io1

changeengine.com1

elcom.com.au1

element.io1

Nineteen of the nineteen domain citations in answers naming Frontline came from somebody else's page.

Pages cited

reddit.com/r/SubstituteTeachers/comments/1soa9co/frontline_is_terrible3

staffbase.com/blog/frontline-communication-tools3

staffbase.com/blog/staffbase-vs-flip3

getflip.com/blog/microsoft-teams-vs-frontline-employee-app2

getzelos.com/best-frontline-employee-apps2

joinblink.com/intelligence/best-apps-for-frontline-workers2

mangoapps.com/articles/frontline-communication-platforms-guide2

reddit.com/r/SubstituteTeachers/comments/1w07kq7/frontline_app_feedback2

Pages are listed as the models cited them.

Names read as Frontline

What the judge wrote, as written, with how often. The vendor table decides that these count as Frontline; a claim can dispute any of them.

Frontline (by Frontline Education) 1Frontline Cloud 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Frontline's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Frontline, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at frontline.io is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.