HR AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index Onboarding and employee experience HR AI assistants › Enterprise September 2026 Edition

HR AI assistants for enterprise buyers

Asked as “AI assistant for HR teams”, and as “HR chatbot for employee questions”, on behalf of an enterprise B2B company. 45 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
36% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Leena AI36%11%36endorsed leader
02Moveworks24%10%39accepted challenger
03Workativ Assistant7%8%12accepted challenger
04Workday2%70%10criticized challenger
Show the two products at 0%, ordered by negative rate
05Workday Illuminate0%23%22accepted challenger
06Paradox0%21%14accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative50%
Key
01Leena AI36%
02Moveworks24%
03Workativ Assistant7%
04Workday2%
05Workday Illuminate0%
06Paradox0%

02What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, DeepSeek V4 Flash, Llama 4 Maverick, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Workday
70%
7 of 10 labels negative · 6 of 12 models · 4 hard negative
“Workday faces a landmark federal discrimination lawsuit over AI screening tools that allegedly discriminated against applicants based on disability, race, age, and gender” MiniMax M2.5, negative prompt
HireVue
83%
5 of 6 labels negative · 5 of 12 models · 5 hard negative
“famously faced immense regulatory and public backlash over its facial analysis features... Avoid tools that claim to evaluate "personality," "honesty," or "emotion" via video” Gemini 3.5 Flash, negative prompt
ChatGPT
67%
4 of 6 labels negative · 4 of 12 models · 4 hard negative
“Avoid letting your HR teams use consumer-grade AI chatbots (like the free version of ChatGPT, Gemini, or Claude) for HR-sensitive tasks.” DeepSeek V4 Flash, negative prompt
Leena AI
11%
4 of 36 labels negative · 4 of 12 models · 2 hard negative
“You should avoid tools like **Leena AI** or **Workativ** for this specific need” GLM 4.7 FlashX, budget prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

69 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 975 links across 334 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Moveworks36 answers · 51 citations · 10 models
vendor site · Workativ24 answers · 33 citations · 10 models
vendor site · Rework20 answers · 30 citations · 10 models
vendor site · Humand20 answers · 20 citations · 8 models
15 answers · 18 citations · 8 models
vendor site · Wonderchat14 answers · 15 citations · 8 models
13 answers · 16 citations · 9 models
13 answers · 13 citations · 8 models
12 answers · 16 citations · 8 models
vendor site · Intervue11 answers · 11 citations · 10 models
11 answers · 11 citations · 6 models
vendor site · Leena10 answers · 16 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best AI assistant for HR teams for an enterprise B2B company?”Paraphrase“Which HR chatbot for employee questions would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade HR AI assistants and how do they differ?”Budget-constrained“What is the best AI assistant for HR teams for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating an AI assistant for HR teams. What should we look at?”Negative“Which HR AI assistants should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5no first choiceLeena AIChanged
Two alternativesEspressive Barista, Moveworks
Moveworks
Three alternativesEightfold, Leena AI, Workday Illuminate
Workday Assistant
Three alternativesChatGPT, Coworker AI, Microsoft Copilot inside Viva
against: Moveworks
no first choiceagainst: Amazon's AI Recruitment Tool
GPT-5.4 miniServiceNow Now Assist for HR / Employee Center
Two alternativesMoveworks, Workday Illuminate
against: MeBeBot
ServiceNow Employee Center / EmployeeWorks, Workday HR Service AgentChanged
One alternativeEmployee Self-Service Agent
no first choiceServiceNow Now Assist for HR / HR Service Delivery
Two alternativesGemini for Google Workspace / Gemini Enterprise, Microsoft 365 Copilot
no first choicenothing named
Gemini 3.5 FlashLeena AI, Moveworks
Six alternativesEightfold AI, Joule, Paradox, Rippling, Teamspective, Workday Illuminate
MoveworksChanged
Three alternativesLeena AI, MeBeBot, Rezolve.ai
SAP SuccessFactors Joule, Workday Illuminate
Four alternativesMoveworks, Paradox, Phenom, ServiceNow Now Assist for HRSD
Leena AI
Four alternativesMeBeBot, Moveworks, SAP Joule, Workday Illuminate
against: Microsoft Copilot Studio
no first choiceagainst: ChatGPT, Claude, Eightfold AI, Gemini, HireVue, Otter.ai, Read.ai, Workday, Zoom's AI Companion
Perplexity SonarMoveworks, ServiceNow
Five alternativesCustomGPT.ai, Leena AI, Microsoft Copilot Studio, Teamspective, Windmill
MoveworksChanged
Three alternativesEspressive Barista, Leena AI, ServiceNow HRSD
Leena AI, Moveworks
Seven alternativesEightfold AI, Microsoft Copilot Studio, Oracle AI Agent Studio / Fusion HCM AI agents, Paradox, SAP SuccessFactors / Joule agents, ServiceNow Virtual Agent / Now Assist, Workday Illuminate
Workativ Assistant
One alternativeCustomGPT.ai
against: Leena AI, Moveworks, ServiceNow, Workday
no first choiceagainst: Ask BambooHR, EVA.ai, Microsoft Copilot, Paradox
Grok 4.1 FastWorkday
Five alternativesLeena AI, Moveworks, Oracle Fusion HCM, SAP SuccessFactors, ServiceNow
Leena AI, ServiceNow HR Virtual AgentChanged
One alternativeMoveworks
against: BambooHR, Espressive Barista, Paradox
no first choice
Seven alternativesEightfold AI, Leena AI, Moveworks, Paradox, Phenom, ServiceNow Now Assist for HR, Workday Illuminate
Microsoft 365 Copilot
One alternativeServiceNow Now Assist for HR
against: Rippling, Workday Illuminate
Coworker AI
Three alternativesAvante, CustomGPT.ai, Space HR
against: IBM Watson, Noon
against: Amazon's scrapped 2018 tool, ChatGPT, Eightfold AI, HireVue, IBM, Workday
Mistral SmallLeena AI, MoveworksLeena AI, MoveworksHeldLeena AI
Nine alternativesDruid AI, Espressive Barista, Humand, IBM watsonx Orchestrate, Moveworks, Oracle Fusion Agentic Applications, Paradox, SeekOut, Workday Illuminate
Workativ Assistantagainst: Leena AI, Visier, Workday Illuminateno first choicenothing named
DeepSeek V4 FlashLeena AI, Moveworks
Two alternativesRippling, Workday Illuminate
Leena AIChanged
Two alternativesMoveworks, ServiceNow HRSD + Virtual Agent
no first choice
Ten alternativesHumand, IBM watsonx Orchestrate, Leena AI, Moveworks, Oracle Fusion HCM AI Agents, Rippling, SAP SuccessFactors, ServiceNow HRSD, Workativ Assistant, Workday Illuminate
against: Aisera
Leena AI
One alternativeMicrosoft 365 Copilot
against: Workday Illuminate
no first choiceagainst: ChatGPT, Claude, Eightfold AI, Gemini, HireVue, Workday Illuminate
Llama 4 MaverickWorkativ Assistant
Two alternativesMoveworks, Sana
MoveworksChanged
One alternativeMiniloop
no first choiceMeBeBot
Two alternativesLeena AI, Workativ Assistant
against: Moveworks
no first choicenothing named
Qwen 3.7 FlashLeena AI
Four alternativesGlean, OneVantage, Paradox, Visier
Leena AIHeld
Two alternativesMicrosoft Viva Answers, Moveworks
Leena AI, Moveworks
Five alternativesDruid AI, Eightfold AI, Oracle Fusion Agentic Applications, Paradox, Workday Illuminate
Kinfolk
Two alternativesIBM watsonx Orchestrate, Workativ Assistant
no first choiceagainst: Amazon’s scrapped internal AI recruiting tool
Kimi K2Leena AI, Moveworks
Five alternativesHumand, Joule, Oracle AI, Workativ Assistant, Workday Illuminate
MoveworksChanged
Three alternativesLeena AI, ServiceNow HR Service Delivery, Workday Assistant
no first choice
Eight alternativesLeena AI, MeBeBot, Moveworks, Oracle Cloud HCM AI / Fusion Agentic Applications, SAP SuccessFactors with Joule, ServiceNow HR Service Delivery, UKG Pro with Bryte AI, Workday Illuminate
UKG Pro with Bryte AI
Two alternativesMicrosoft Copilot for Microsoft 365, Workday Illuminate
against: Guru, Leena AI, Moveworks, Paradox
no first choiceagainst: Amazon's infamous scrapped internal tool, Aon Consulting Assessment Tools, HireVue, Workday
GLM 4.7 FlashXLeena AI
Four alternativesMoveworks, Paradox, Rippling, Workday Illuminate
Leena AIHeld
One alternativeWorkativ Assistant
no first choiceagainst: Visier, Workday IlluminateIBM watsonx Orchestrate
Two alternativesGoogle Gemini, Microsoft 365 Copilot
against: Leena AI, Workativ Assistant
no first choiceagainst: Amazon’s internal recruiting engine, ChatGPT, Claude, Copilot, Gemini, HireVue, Workday
MiniMax M2.5Leena AI, Moveworks
Three alternativesHumand, ServiceNow, Workday
Leena AIChanged
One alternativeMoveworks
Leena AI
Four alternativesEspressive Barista, Moveworks, Paradox, Workativ Assistant
MeBeBot
One alternativeKinfolk
against: IBM watsonx Orchestrate, Workday
no first choiceagainst: Amazon AI recruiting tool, Workday
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:13no04 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:54yes45 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:46yes2021 s
Direct recommendationPerplexity Sonarsonar2026-09-17 18:32yes208 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:13yes2315 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 20:04yes1610 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:09yes1518 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:50yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:48yes1520 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:03yes1444 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:38yes1667 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:31yes1327 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:48yes99 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:15yes46 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:01yes1447 s
ParaphrasePerplexity Sonarsonar2026-09-17 21:40yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:34yes3618 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 20:47yes54 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 18:12yes2442 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:34yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:18yes2050 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:17yes1833 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:40yes1269 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:01yes525 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:33yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:16yes414 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:35yes2724 s
ComparativePerplexity Sonarsonar2026-09-17 21:38yes2015 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:26yes3230 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 20:55yes59 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 18:19yes1988 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:33yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:37yes947 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:01yes1549 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:02yes27268 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:54yes1023 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:14yes99 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:42yes36 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:54yes2046 s
Budget constrainedPerplexity Sonarsonar2026-09-17 18:18yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:16yes4121 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 20:16yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:19yes1928 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:05yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:28yes14155 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:13yes2439 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:48yes3262 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:51yes1552 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:19yes2520 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:57yes425 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:53yes646 s
Scale constrainedPerplexity Sonarsonar2026-09-17 21:11yes2014 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:13yes1814 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 20:30no08 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:11yes2237 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:30yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:38no029 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:15yes1455 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:46yes1464 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:59yes516 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:39yes1813 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:34yes67 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:33yes1822 s
Negative framingPerplexity Sonarsonar2026-09-17 18:27yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:13yes4118 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 18:59yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 20:06yes2898 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:52yes54 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:14yes1032 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:23yes3097 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:09yes30152 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:35yes1439 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
OpenAI read as ChatGPT
Sana Labs read as Sana
Workativ read as Workativ Assistant
Unresolved, counted raw
Amazon AI recruiting tool
Amazon's infamous scrapped internal tool
Amazon's scrapped 2018 tool
Amazon’s internal recruiting engine
Amazon’s scrapped internal AI recruiting tool
Aon Consulting Assessment Tools
ChatFlow
CoWorker.ai / Slalom Connect
EVA.ai
Employee Self-Service Agent
Gemini for Google Workspace / Gemini Enterprise
Macorva
Microsoft Copilot for Microsoft 365
Microsoft Viva Answers
Miniloop
OneVantage
Oracle AI (Embedded)
Oracle AI Agent Studio / Fusion HCM AI agents
Oracle Cloud HCM AI / Fusion Agentic Applications
Oracle Fusion AI / agentic HR applications
Oracle Fusion AI Agents
Oracle Fusion HCM AI Agents
Read.ai
Rezolve.ai
SAP SuccessFactors / Joule agents
SAP SuccessFactors with Joule
ServiceNow Employee Center / EmployeeWorks
ServiceNow HR Virtual Agent
ServiceNow HRSD + Virtual Agent
ServiceNow Now Assist for HR / Employee Center
ServiceNow Now Assist for HR / HR Service Delivery
ServiceNow Now Assist for HRSD
ServiceNow Virtual Agent
ServiceNow Virtual Agent / Now Assist
Vikk AI Business Premium
Zoom's AI Companion
greytHR NAVOS
Discontinued, still offered
No shut-down product was recommended here.
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