HR AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index Onboarding and employee experience September 2026 Edition

HR AI assistants

Asked as “AI assistant for HR teams”, and as “HR chatbot for employee questions”, on behalf of a mid-market B2B company. 48 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
12% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Workativ Assistant12%0%18accepted challenger
02ChatGPT10%27%11criticized challenger
03Leena AI6%8%37accepted challenger
04Lattice6%0%18accepted challenger
05HiBob6%0%10accepted challenger
06Moveworks4%29%21criticized challenger
07Rippling2%7%14accepted challenger
Show the four products at 0%, ordered by negative rate
11Workday0%56%16criticized challenger
08Paradox0%19%16accepted challenger
10Humand0%9%11accepted challenger
09BambooHR0%8%13accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative30%
Key
01Workativ Assistant12%
02ChatGPT10%
03Leena AI6%
04Lattice6%
05HiBob6%
06Moveworks4%
07Rippling2%
08Paradox0%
09BambooHR0%
10Humand0%
11Workday0%

02What they warned about

One of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Workday
56%
9 of 16 labels negative · 9 of 12 models · 6 hard negative
“Workday's AI tools are the subject of the notable class action lawsuit Mobley v. Workday, where the plaintiff claims the company's AI tools automatically rejected him and other applicants” Claude Haiku 4.5, negative prompt
Eightfold AI
62%
5 of 8 labels negative · 5 of 12 models · 4 hard negative
“Eightfold is currently being sued in a class-action lawsuit filed by job applicants who claim their automated screening functions as an "undisclosed consumer report."” Qwen 3.7 Flash, negative prompt
HireVue
100%
4 of 4 labels negative · 4 of 12 models · 4 hard negative
“HireVue, a video interview platform, historically used "facial analysis" to score candidates' traits... alleging the technology was deceptive and biased” Gemini 3.5 Flash, negative prompt
Moveworks
29%
6 of 21 labels negative · 4 of 12 models · 1 hard negative
“Enterprise-focused with six-figure annual contracts; overkill for mid-sized companies” Kimi K2, paraphrase prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

68 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 854 links across 267 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Moveworks21 answers · 26 citations · 8 models
vendor site · Humand20 answers · 20 citations · 9 models
vendor site · Workativ18 answers · 42 citations · 10 models
vendor site · Sana Labs18 answers · 20 citations · 10 models
vendor site · Peoplebox18 answers · 18 citations · 10 models
vendor site · AIHR16 answers · 17 citations · 7 models
16 answers · 16 citations · 8 models
vendor site · HRTechSaaS15 answers · 15 citations · 8 models
vendor site · People Managing People13 answers · 16 citations · 6 models
vendor site · Rework13 answers · 16 citations · 6 models
vendor site · FirstHR12 answers · 12 citations · 8 models
vendor site · Rippling12 answers · 12 citations · 6 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best AI assistant for HR teams for a mid-market B2B company?”Paraphrase“Which HR chatbot for employee questions would you recommend to a mid-sized B2B company?”Comparative“What are the top HR AI assistants and how do they differ?”Budget-constrained“What is the best AI assistant for HR teams for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an AI assistant for HR teams. What should we look at?”Negative“Which HR AI assistants should I avoid or be cautious about?”
Claude Haiku 4.5Moveworks
Three alternativesLeapsome, Leena AI, Paycor
MeBeBotChanged
Two alternativesBambooHR, Leena AI
no first choiceGusto, PeopleHR
Two alternativesGoogle Gemini, Zoho People
no first choiceagainst: HireVue, HiredScore AI, Sirius XM Radio, Workday
GPT-5.4 miniBambooHR with Bamboo AI / Ask BambooHR
One alternativeWorkday
Microsoft’s HR policy/self-service agent approachChanged
One alternativeWorkday HR Service Agent
against: ServiceNow AI Agents / Employee Service
Sana
Two alternativesDayforce AI Assistant / Dayforce AI Agents, UKG Bryte
against: Oracle Digital Assistant / Oracle AI for HCM, SAP Joule for HR
AskTheChamp for HR, Microsoft Copilot Studio / Teams-based HR agent
One alternativeAsk BambooHR
against: Dynamics 365 Human Resources, Workday
no first choicenothing named
Gemini 3.5 FlashWorkativ Assistant
Seven alternativesBambooHR / Bamboo AI, Juicebox, Leena AI, MeBeBot, Paradox, PeopleGPT, Rippling
against: Moveworks, ServiceNow
Leena AIChanged
Three alternativesBambooHR, Risotto, Workativ Assistant
against: ServiceNow, Workday Assistant
Moveworks
Four alternativesEightfold AI, Humand, Leena AI, Paradox
ChatGPT, Claude, Google NotebookLM
Five alternativesAI HR Pilot, BambooHR, PeopleHR, Risotto, Workativ Assistant
no first choiceagainst: Eightfold AI, HireVue, Workday
Perplexity SonarMoveworks
Three alternativesLattice, Leena AI, Workativ Assistant
against: ChatGPT
Workativ AssistantChanged
Three alternativesCustomGPT.ai, Leena AI, MeBeBot
Leena AI
Five alternativesLattice AI, Moveworks, Paradox, ServiceNow HR Service Delivery, Windmill
ChatGPT, Claude
Two alternativesGusto, HRStak
no first choicenothing named
Grok 4.1 FastRippling
Two alternativesBambooHR, Lattice
against: ADP Workforce Now, Humand
MeBeBotChanged
Two alternativesLeena AI, Workativ Assistant
Paradox
Five alternativesHumand, Lattice, Leena AI, Moveworks, Rippling
ChatGPT
Five alternativesClaude, Effy AI, Google Gemini, Leena AI, Playroll Orbit
no first choiceagainst: Amazon's recruiting AI, BambooHR, Eightfold AI, HireVue, Paradox, Workday
Mistral SmallLeena AI, Workativ Assistant
Three alternativesHiBob, Lattice, Paycor
against: Moveworks, Workday Assistant
Capacity, Workativ AssistantChanged
One alternativeWotNot
no first choiceGusto
Three alternatives360Learning, Bonusly, Effy
no first choicenothing named
DeepSeek V4 FlashHiBob
Four alternativesLattice, Leena AI, Paradox, Rippling
MeBeBotChanged
Two alternativesAsk BambooHR, Workativ Assistant
Leena AI, Moveworks
Six alternativesDarwinbox, Lattice, Leapsome, Rippling, SAP SuccessFactors, Workday
ChatGPT, Claude, Gusto, HelpJet
Four alternativesLeena AI, Manatal, Playroll Orbit, Zoho Recruit
against: Moveworks
no first choiceagainst: Leena AI, Moveworks, ServiceNowagainst: Amazon's (now-defunct) recruiting engine, Eightfold AI, Workday
Llama 4 MaverickLattice
Four alternativesHiBob, Leena AI, Paycor, Windmill
WotNotChanged
One alternativeWorkativ Assistant
no first choiceEffy
Four alternatives360Learning, Bonusly, Heroic Knowledge Base, Leena AI
no first choiceagainst: Ask BambooHR, Paradox
Qwen 3.7 FlashHiBob
Three alternativesBambooHR, Greenhouse, Lattice
Workativ AssistantChanged
Three alternativesCapacity, Talla, WotNot
against: Paradox, Simular Pro
Leena AI
Five alternativesHiBob, Humand, Kona, Paradox, Rippling
Orimon AI
Four alternativesChatGPT, Claude, Effy, Leena AI
no first choiceagainst: Amazon, Eightfold AI, Workday
Kimi K2MeBeBot
Two alternativesLattice, Paradox
against: Leena AI, Moveworks
MeBeBotHeld
Two alternativesIntercom Fin, Workativ Assistant
against: Leena AI, Moveworks, ServiceNow
no first choice
Six alternativesLeena AI, MeBeBot, Moveworks, Paradox, Rippling, Workday
ChatGPT, Kvistly
Five alternativesDianaHR, Factorial, Gusto, Leena AI, MeBeBot
no first choiceagainst: Eightfold AI, HireVue, Pymetrics, Workday
GLM 4.7 FlashXLattice
Five alternativesBambooHR, Greenhouse AI, Humand, Leena AI, Workativ Assistant
against: Rippling
Workativ AssistantChanged
Two alternativesHiOperator, Talla
Leena AI, Moveworks
Four alternativesDeel AI, Humand, Lattice, Paradox
against: ChatGPT
Playroll Orbit
Five alternativesAeroChat, ChatGPT, Claude, Factorial, Workativ Assistant
no first choiceagainst: Amazon, ChatGPT, Workday
MiniMax M2.5HiBob, Lattice
Three alternativesHelpJet, Monday.com AI Agents, Paycor
Leena AIChanged
Four alternativesChatling, Moveworks, Workativ Assistant, peopleHum Phia
Wonderchat
Five alternativesHumand, Lattice, Leena AI, Paradox, SeekOut
Effy
Three alternatives360Learning, Bonusly, ChatGPT
no first choiceagainst: Workday
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:11yes98 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:01yes37 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:54yes2244 s
Direct recommendationPerplexity Sonarsonar2026-09-17 18:48yes207 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:38yes2916 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 19:57yes54 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:00yes1718 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:26yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:41yes732 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:47yes1058 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:14yes2146 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:49yes514 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:14yes99 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:00yes37 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:52yes865 s
ParaphrasePerplexity Sonarsonar2026-09-17 17:57yes205 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:15yes3218 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 20:38yes108 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 19:41yes2149 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:58yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:47yes1123 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:28yes2532 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:45yes21191 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:03yes1330 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:20yes910 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:13yes511 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:58yes1156 s
ComparativePerplexity Sonarsonar2026-09-17 19:25yes2010 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:44yes2816 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 21:14yes56 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:39yes1216 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:28yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:07yes519 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:35yes1634 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:12yes2868 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:35yes926 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:40yes98 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:42yes47 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:10yes2019 s
Budget constrainedPerplexity Sonarsonar2026-09-17 21:34yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:08yes3720 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 19:22yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:40yes911 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:37yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:57yes525 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:14yes1025 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:35yes1751 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:24yes516 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:43no07 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:03no010 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:07yes851 s
Scale constrainedPerplexity Sonarsonar2026-09-17 21:06yes208 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:21yes1813 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:30no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:16yes2024 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:01yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:45yes1045 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:28yes1042 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:14no09 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:51yes525 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:20yes1810 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:56yes78 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:51yes2422 s
Negative framingPerplexity Sonarsonar2026-09-17 18:21yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:37yes3917 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 20:34yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:31yes2622 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:44yes95 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:17yes533 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:57yes2934 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:19yes24113 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:53yes1528 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Leena read as Leena AI
Sana Labs read as Sana
Workativ read as Workativ Assistant
Unresolved, counted raw
Amazon's (now-defunct) recruiting engine
Amazon's recruiting AI
AskTheChamp for HR
BambooHR with Bamboo AI / Ask BambooHR
Chatling
Dayforce AI Assistant / Dayforce AI Agents
Deel AI
DianaHR
Dynamics 365 Human Resources
HONO HR Assistant
HRTailor
HiOperator
HiredScore AI
Humanly.io
Intercom Fin
Knowlix
Kona
Lattice AI
Microsoft Copilot Studio / Teams-based HR agent
Microsoft’s HR policy/self-service agent approach
Monday.com AI Agents
MyHRSVP / Leena AI
NavioHQ
Oracle Digital Assistant / Oracle AI for HCM
Orimon AI
SAP Joule for HR
ServiceNow AI Agents / Employee Service
Simular Pro
Sirius XM Radio
UKG Bryte
Wisq Harper
Workday Joule
peopleHum Phia
Discontinued, still offered
No shut-down product was recommended here.
← Frontline employee appsHR help desk →