Index › Onboarding and employee experience › September 2026 Edition

Internal communications and intranet

Asked as “employee intranet”, and as “internal communications platform”, on behalf of a mid-market B2B company. 49 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Happeo and Microsoft Teams

Contested

16% of first choices, contested.

ShowinginAll 50 categories in the September 2026 Edition →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

Microsoft SharePoint24%ContestedStanding →Mid-market

Happeo16%ContestedThis page Enterprise

Simpplr24%ContestedStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Happeo5%21accepted challenger

Microsoft Teams0%13accepted challenger

Simpplr8%36accepted challenger

Microsoft SharePoint51%37criticized challenger

Slack8%12accepted challenger

Workvivo7%28accepted challenger

Connecteam0%14accepted challenger

ThoughtFarmer0%11accepted challenger

MangoApps0%17accepted challenger

Show the six products at 0%, ordered by negative rate

Atlassian Confluence33%12criticized challenger

LumApps11%19accepted challenger

Unily6%16accepted challenger

Staffbase5%21accepted challenger

Interact0%11accepted challenger

Jostle0%11accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

Happeo vs Microsoft Teams Happeo vs Simpplr Microsoft Teams vs Simpplr

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative30%

Key

Happeo16%

Microsoft Teams16%

Simpplr10%

Microsoft SharePoint10%

Slack8%

Workvivo6%

Connecteam6%

ThoughtFarmer4%

MangoApps2%

Staffbase0%

Unily0%

LumApps0%

Jostle0%

Interact0%

Atlassian Confluence0%

02What they warned about

Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Microsoft SharePoint

51%

19 of 37 labels negative · 11 of 12 models · 1 hard negative

“**SharePoint if you need a simple, low-maintenance intranet**” Perplexity Sonar, negative prompt

Jive

86%

6 of 7 labels negative · 6 of 12 models · 5 hard negative

“Platforms like **Jive** (owned by Aurea) once set the standard ... shift into "maintenance mode."... buying into a legacy platform will leave your team with a clunky tool” Gemini 3.5 Flash, negative prompt

Workplace from Meta

75%

6 of 8 labels negative · 6 of 12 models · 5 hard negative

“privacy concerns tied to Meta's ecosystem, inconsistent search/mobile, and declining support post-acquisition/shutdown rumors” Grok 4.1 Fast, negative prompt

Atlassian Confluence

33%

4 of 12 labels negative · 4 of 12 models

“Better as a **structured knowledge/documentation hub** than a full employee-comms intranet.” Perplexity Sonar, comparative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

61 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 768 links across 172 sites, every framing counted. Ranked by the number of answers carrying the site or page.

workvivo.com

vendor site · Workvivo30 answers · 60 citations · 11 models

simpplr.com

vendor site · Simpplr28 answers · 51 citations · 9 models

mangoapps.com

vendor site · MangoApps28 answers · 47 citations · 10 models

guideflow.com

vendor site · Guideflow27 answers · 29 citations · 10 models

learn.g2.com

23 answers · 23 citations · 11 models

oak.com

vendor site · Oak21 answers · 28 citations · 9 models

g2.com

16 answers · 30 citations · 7 models

happeo.com

vendor site · Happeo14 answers · 19 citations · 10 models

axerosolutions.com

14 answers · 15 citations · 7 models

gartner.com

vendor site · Gartner14 answers · 15 citations · 7 models

joinblink.com

14 answers · 15 citations · 7 models

lumapps.com

vendor site · LumApps13 answers · 18 citations · 9 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

simpplr.com/blog/2024/best-intranet-platforms

24 answers · 9 models

learn.g2.com/best-employee-intranet-software

23 answers · 11 models

guideflow.com/blog/employee-intranet-software

21 answers · 10 models

workvivo.com/modern-intranet/best-platforms

19 answers · 9 models

workvivo.com/modern-intranet/platforms-comparison

15 answers · 8 models

axerosolutions.com/blog/best-intranet-software-platforms-compared

13 answers · 7 models

gartner.com/reviews/market/intranet-packaged-solutions

13 answers · 7 models

mangoapps.com/articles/top-modern-intranet-platforms-of-2024

12 answers · 7 models

firsthr.app/compare/general/company-intranet-software

10 answers · 6 models

joinblink.com/intelligence/top-intranet-software-providers

10 answers · 5 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best employee intranet for a mid-market B2B company?”Paraphrase“Which internal communications platform would you recommend to a mid-sized B2B company?”Comparative“What are the top intranet platforms and how do they differ?”Budget-constrained“What is the best employee intranet for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an employee intranet. What should we look at?”Negative“Which intranet platforms should I avoid or be cautious about?”

Claude Haiku 4.5Happeo

Four alternatives

Interact, LumApps, Microsoft SharePoint, ThoughtFarmer

Microsoft Teams, SlackChanged

Two alternatives

Mattermost, Rocket.Chat

against: DiscordOak Engage

Four alternatives

Involv, LumApps, Microsoft SharePoint, Unily

Pebb

Three alternatives

Bitrix24, Connecteam, Noodle

no first choiceagainst: Happeo, Microsoft SharePoint

GPT-5.4 miniSimpplr

Four alternatives

Jostle, Microsoft SharePoint, Microsoft Viva Engage, Staffbase

against: UnilyMicrosoft TeamsChanged

One alternative

Slack

no first choice

Eight alternatives

Happeo, Jostle, LumApps, Microsoft SharePoint, Simpplr, Staffbase, Unily, Workvivo

Microsoft SharePoint

Three alternatives

Connecteam, Jostle, Zoho Connect

no first choicenothing named

Gemini 3.5 FlashHappeo

Five alternatives

Axero, Haystack, Simpplr, ThoughtFarmer, hubley

Workshop, WorkvivoChanged

Four alternatives

Atlassian Confluence, Microsoft Teams, Notion, Slack

against: Workplace from Metano first choiceGoogle Sites, Microsoft SharePoint

Three alternatives

Connecteam, HumHub, Jostle

against: Bitrix24no first choiceagainst: Drupal, Jive, Joomla, Liferay, Microsoft SharePoint, WordPress

Perplexity SonarHappeo

Three alternatives

Microsoft SharePoint, Simpplr, ThoughtFarmer

Microsoft TeamsChanged

Four alternatives

Happeo, Slack, Staffbase, Workvivo

Simpplr

Six alternatives

Happeo, LumApps, Microsoft SharePoint, Staffbase, Unily, Workvivo

against: Atlassian ConfluenceMyHub Intranet

Two alternatives

Connecteam, Microsoft SharePoint

no first choiceagainst: Microsoft SharePoint

Grok 4.1 FastSimpplr, Workvivo

Five alternatives

Axero, Blink, Happeo, Jostle, MangoApps

against: Google Sites, Microsoft Viva, SAP SuccessFactorsMicrosoft TeamsChanged

Four alternatives

Google Chat, Mattermost, Rocket.Chat, Slack

no first choiceBitrix24, Connecteam

Three alternatives

Jostle, MyHub Intranet, Zoho Connect

against: HumHub, Microsoft SharePointno first choiceagainst: Jive, LumApps, Microsoft SharePoint, Workplace from Meta

Mistral SmallSimpplr, ThoughtFarmer

Two alternatives

Microsoft SharePoint, SAP SuccessFactors

no first choiceChangedno first choiceConnecteam

Five alternatives

Atlassian Confluence, Bitrix24, Google Sites, Microsoft Teams, Notion

no first choiceagainst: Atlassian Confluence, Jive, Microsoft SharePoint, Snapcomms, Workplace from Meta

DeepSeek V4 FlashHappeo, Simpplr

Three alternatives

Interact, MangoApps, Microsoft SharePoint + Viva Connections

against: Atlassian ConfluenceMicrosoft Teams, SlackChangedno first choice

Seven alternatives

Atlassian Confluence, MangoApps, Microsoft SharePoint + Viva Connections, Simpplr, Staffbase, Unily, Workvivo

Microsoft SharePoint, Pebb

Five alternatives

Connecteam, Microsoft Teams, Oak Engage, ThoughtFarmer, Zoho Connect

against: Simpplr, Staffbase, Workvivono first choiceagainst: Jive, Microsoft SharePoint, Microsoft Viva Engage, Simpplr, Workplace from Meta, Workvivo

Llama 4 MaverickHappeo

Three alternatives

SAP SuccessFactors, Simpplr, ThoughtFarmer

no first choiceChangedno first choiceno first choiceno first choiceagainst: Microsoft SharePoint, Simpplr, Workplace from Meta

Qwen 3.7 FlashHappeo

Two alternatives

Simpplr, ThoughtFarmer

against: Atlassian Confluence, Microsoft SharePointMicrosoft Teams, SlackChanged

Two alternatives

Mattermost, Rocket.Chat

no first choiceMicrosoft SharePoint, Zoho Connect

Two alternatives

Oak Engage, ThoughtFarmer

no first choiceagainst: Microsoft SharePointagainst: Cornerstone, IBM, Microsoft SharePoint, Oracle, SAP, SAP SuccessFactors

Kimi K2Happeo

Two alternatives

Simpplr, ThoughtFarmer

Microsoft TeamsChanged

Three alternatives

AgilityPortal, Simpplr, Slack

Microsoft SharePoint

Seven alternatives

Atlassian Confluence, Flip, LumApps, Simpplr, Staffbase, Unily, Workvivo

against: SlackGoogle Sites

Seven alternatives

Atlassian Confluence, Bitrix24, Blink, Connecteam, Jostle, Notion, Zoho Connect

against: Microsoft SharePointno first choiceagainst: Adobe Flash-based intranets, Microsoft SharePoint, Older SAP versions, Windows Server 2012-based platforms, legacy Oracle systems

GLM 4.7 FlashXThoughtFarmer

Six alternatives

Connecteam, Jostle, Microsoft SharePoint/Viva, SAP SuccessFactors, Simpplr, Workvivo

Microsoft Teams, SlackChanged

Three alternatives

Discord, Google Workspace, Zoom

MangoApps, Simpplr

Four alternatives

LumApps, Staffbase, Unily, Workvivo

against: Microsoft SharePoint, Microsoft VivaConnecteam

Three alternatives

Atlassian Confluence, HumHub, Softr

against: Microsoft SharePointno first choiceagainst: Jive, Microsoft SharePoint

MiniMax M2.5Microsoft 365

Four alternatives

Bitrix24, Happeo, Igloo Software, Microsoft Viva

no first choiceChangedno first choice

Eight alternatives

Atlassian Confluence, Flip, LumApps, MangoApps, Simpplr, Staffbase, Unily, Workvivo

against: Microsoft SharePointMicrosoft SharePoint, Pebb

Two alternatives

MyHub Intranet, Zoho Connect

Happeo, MangoApps, Simpplr, Workvivoagainst: Microsoft SharePointagainst: Jive, LumApps, Microsoft SharePoint, Snapcomms, Workplace from Meta

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 20:48	yes	9	8 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 21:11	yes	3	6 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 22:08	yes	15	53 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-17 20:49	yes	20	6 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 21:18	yes	31	21 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 18:45	yes	6	8 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 18:35	yes	25	22 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 19:39	yes	5	4 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 18:13	yes	5	24 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 18:11	yes	13	25 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 19:21	yes	13	84 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 20:49	no	0	58 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 18:08	no	0	6 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 18:24	no	0	4 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 18:40	yes	13	24 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-17 21:28	yes	20	6 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 19:35	yes	36	18 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 21:04	no	0	3 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 17:56	yes	10	11 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 19:58	yes	5	2 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 20:00	no	0	26 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 20:44	yes	10	18 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 21:38	no	0	22 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 18:22	no	0	58 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 18:02	yes	9	9 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 19:48	yes	7	12 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 18:51	yes	15	26 s
Comparative	Perplexity Sonar	`sonar`	2026-09-17 20:35	yes	20	10 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 21:21	yes	28	14 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 21:24	yes	5	5 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 21:27	yes	9	13 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 18:12	yes	5	3 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 20:51	yes	5	16 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 21:45	yes	10	33 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 19:40	yes	31	340 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 18:12	yes	5	22 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 18:03	yes	9	9 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 21:44	yes	3	6 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 22:06	yes	12	58 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-17 18:05	yes	20	4 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 17:53	yes	34	17 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 21:46	yes	5	5 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 21:38	yes	8	8 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 18:42	yes	5	3 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 18:03	yes	5	18 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 20:17	yes	15	25 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 21:25	yes	30	65 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 19:01	yes	5	16 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 21:07	no	0	6 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 20:32	no	0	8 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 18:30	yes	13	20 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-17 18:14	yes	20	9 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 20:36	yes	18	11 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 19:48	no	0	7 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 20:38	yes	9	16 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 18:18	yes	5	4 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 20:51	yes	5	26 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 20:42	yes	15	31 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 21:48	yes	14	93 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 18:36	yes	10	33 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-17 20:42	yes	18	10 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-17 19:16	no	0	5 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-17 19:36	yes	20	21 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-17 20:06	yes	20	11 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-17 19:15	yes	36	17 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-17 18:05	yes	5	6 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-17 20:44	yes	29	25 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-17 20:01	yes	9	5 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-17 21:10	yes	5	32 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-17 20:24	yes	29	35 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-17 18:42	yes	25	64 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-17 20:46	yes	12	24 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

Confluence read as Atlassian Confluence

Confluence (Atlassian) read as Atlassian Confluence

Confluence by Atlassian read as Atlassian Confluence

Igloo read as Igloo Software

MyHub read as MyHub Intranet

Powell read as Powell Intranet

SAP SuccessFactors HCM read as SAP SuccessFactors

SharePoint read as Microsoft SharePoint

SuccessFactors read as SAP SuccessFactors

Workplace by Meta read as Workplace from Meta

Unresolved, counted raw

Adobe Flash-based intranets

Hoxhunt

Nextcloud

Older SAP versions

SharePoint/Viva Connections

Windows Server 2012-based platforms

legacy Oracle systems

Discontinued, still offered

No shut-down product was recommended here.

Internal communications and intranet

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Normalization in this category

Also in onboarding and employee experience