HR AI Index
Index Vendors › Lucidchart · September 2026 Edition
1 category · Ranked

Lucidchart

154Judge labels
15First choices
47Negative labels
12 of 12Models named it
1Category
September 2026 Edition. Every number here is derived from the raw labels under vendor table vv2026-09.1, every buyer segment counted.
Best standing
22% in Org charts for small business buyers
Rank 6 of 81 in the mid-market standingaccepted challenger
1 of 12 models made it the first choice on the direct prompt; 23% of its 52 labels there were negative.
By buyer segmentStrongest at small business.
In org charts · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Lucidchart for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Org charts and org designWorkforce planning and analytics6%6 of 8123%52accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Lucidchart yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Lucidchart across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.502114
GPT-5.4 mini20002
Gemini 3.5 Flash03025
Perplexity Sonar01113
Grok 4.1 Fast11226
Mistral Small03115
DeepSeek V4 Flash04004
Llama 4 Maverick11103
Qwen 3.7 Flash03115
Kimi K203115
GLM 4.7 FlashX04026
MiniMax M2.510214

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct28 labels4
Paraphrase20 labels6
Comparative32 labels10not counted in share
Budget-constrained32 labels3
Scale-constrained16 labels2
Negative26 labelsNone
First choiceAlternativeMentionNegative154 labels in all, every segment counted; 15 of the 25 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Pingboard or Lucidchart are safe starts for most B2B mid-market needs due to balance of features, reviews, and scalability.” Grok 4.1 Fast · Org charts · direct prompt · first choice
“I just need a one‑off chart for a slide | Lucidchart (free trial) or Draw.io” MiniMax M2.5 · Org charts · comparative prompt · first choice
“is Organimi, Miro, Lucidchart, or Visme, as they offer affordable monthly fees” Llama 4 Maverick · Org charts · budget prompt · first choice
“Need easy collaboration and importing data from spreadsheets? → Lucid” GPT-5.4 mini · Org charts · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“they are dangerous for official organizational documentation... Why to avoid: These tools separate the "map" from the "territory."” GLM 4.7 FlashX · Org charts · negative prompt · hard negative
“trying to maintain an org chart in PowerPoint, Visio, or Lucidchart is a losing battle” Gemini 3.5 Flash · Org charts · scale prompt · hard negative
“avoid one-off tools like Visio or Lucidchart for ongoing use” Grok 4.1 Fast · Org charts · scale prompt · hard negative
“Per-Seat (e.g., Lucidchart, Visio): *Avoid.*” GLM 4.7 FlashX · Org charts · scale prompt · hard negative

Named alongside

The products named in the same answers as Lucidchart, over the 154 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Lucidchart was named but was not.
ProductSame answerTook the first choice insteadHead to head
Organimi90 of 15429Not in the top three
ChartHop78 of 15418Not in the top three
Pingboard76 of 1545Not in the top three
Microsoft Visio75 of 1542Not in the top three
Miro71 of 1543Not in the top three
OrgChart57 of 15414Not in the top three
Creately55 of 1545Not in the top three
OneDirectory34 of 15410Not in the top three
SmartDraw34 of 1540Not in the top three
draw.io29 of 1545Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Lucidchart. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 125 of the 154 answers that named Lucidchart and are not a share of its labels.

Domains cited

gartner.com78
forbes.com77
theorgchart.com71
learn.g2.com64
orgchartstudio.com64
peoplemanagingpeople.com49
peerdom.com45
onedirectory.com36
g2.com33
creately.com31

548 of the 548 domain citations in answers naming Lucidchart came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Lucidchart

What the judge wrote, as written, with how often. The vendor table decides that these count as Lucidchart; a claim can dispute any of them.
Lucidchart (free tier) 1Lucidchart / Lucid 1Lucidchart Free 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Lucidchart's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Lucidchart, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at lucid.co is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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