Every category where a model named HR Acuity for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
HR help desk and case management	Onboarding and employee experience	7%	4 of 93	0%	10	accepted challenger
HR compliance and policy management	Core HR and payroll	0%	27 of 84	0%	8	under 10 labels · led by Rippling at 16%

Movement

This is the first edition on this tier, so no move can be computed for HR Acuity yet. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated HR Acuity across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Labels
Claude Haiku 4.5	1	0	0	1
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	2	1	3
Perplexity Sonar	0	1	1	2
Grok 4.1 Fast	0	2	0	2
Mistral Small	0	0	1	1
DeepSeek V4 Flash	1	1	0	2
Llama 4 Maverick	0	1	1	2
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	1	1	2
GLM 4.7 FlashX	0	1	0	1
MiniMax M2.5	1	0	1	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labelsNone

Paraphrase19 labels4

Comparative11 labels1not counted in share

Budget-constrained0 labelsNone

Scale-constrained2 labelsNone

Negative0 labelsNone

First choiceAlternativeMentionNegative35 labels in all, every segment counted; 4 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best Overall for Mid-Market B2B: HR Acuity – Excellent for employee relations case management with defensible investigations and risk analytics.” MiniMax M2.5 · HR help desk · paraphrase prompt · first choice

“the consensus leader for mid-market to enterprise ER casework ... this is the top call” DeepSeek V4 Flash · HR help desk · paraphrase prompt · first choice

“### 1. HR Acuity (Best for case management focus)” Claude Haiku 4.5 · HR help desk · paraphrase prompt · first choice

“Employee‑Relations & Investigations | HR Acuity | Specialized for consistent, defensible investigations” GLM 4.7 FlashX · HR help desk · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as HR Acuity, over the 35 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and HR Acuity was named but was not.

ProductSame answerTook the first choice insteadHead to head

ServiceNow HR Service Delivery14 of 358Not in the top three

BambooHR14 of 354Not in the top three

Rippling11 of 352Not in the top three

Deel11 of 350Not in the top three

SixFifty11 of 350Not in the top three

Dovetail Software10 of 353Not in the top three

Zendesk7 of 353Not in the top three

Freshservice7 of 352Not in the top three

Workday7 of 352Not in the top three

Justworks7 of 350Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named HR Acuity. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 30 of the 35 answers that named HR Acuity and are not a share of its labels.

Domains cited

guideflow.com28

peoplemanagingpeople.com25

g2.com21

hracuity.comYour site14

moveworks.com14

worldmetrics.org14

gitnux.org11

toolradar.com11

wifitalents.com10

allvoices.co9

143 of the 157 domain citations in answers naming HR Acuity came from somebody else's page.

Pages cited

guideflow.com/blog/hr-case-management-software16

guideflow.com/blog/hr-compliance-software12

moveworks.com/us/en/resources/blog/enterprise-hr-case-management-software-solutions12

peoplemanagingpeople.com/tools/best-compliance-software12

peoplemanagingpeople.com/tools/best-hr-case-management-software12

toolradar.com/guides/best-hr-compliance-software11

allvoices.co/blog/best-hr-case-management-software9

guideflow.com/blog/hr-service-delivery-software9

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when HR Acuity's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as HR Acuity, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at hracuity.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.