| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| 401(k) providers | Compensation and total rewards | 0% | 73 of 78 | 44% | 9 | under 10 labels · led by Human Interest at 20% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 1 | 1 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 1 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |
Verbatim evidence the judge attached to positive labels.
“Strong advisor support and insurance-style plan structure | John Hancock” Perplexity Sonar · 401(k) providers · direct prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Multiple financial advisors specifically recommend avoiding John Hancock for 401(k) plans due to service and fee issues.” DeepSeek V4 Flash · 401(k) providers · negative prompt · hard negative
“frequently mentioned as among the worst offenders due to their high administrative costs” Mistral Small · 401(k) providers · negative prompt · hard negative
“Sued for "self-dealing" by packing its own 401(k) plan with proprietary products” Kimi K2 · 401(k) providers · negative prompt · hard negative
“Common Examples: *Transamerica, Principal, John Hancock, Voya, Equitable, and Lincoln Financial*.” Gemini 3.5 Flash · 401(k) providers · negative prompt · soft negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 19 of the 19 answers that named John Hancock and are not a share of its labels.
Seventy-seven of the seventy-seven domain citations in answers naming John Hancock came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| News or press | 387 | 12 | 2026-10-01 | ||
| Blog | 94 | undated | |||
| Podcast or video | 20 | undated | |||
| Comparison | 6 | 0 | 2025-01-01 | ||
| Glossary or explainer | 3 | undated | |||
| Case study | 1 | undated |
Every page johnhancock.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read October 5, 2026.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
What John Hancock's own pages state, read October 5, 2026: johnhancock.com, johnhancock.com/about-us/customer-stories. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when John Hancock's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as John Hancock, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for John Hancock by email, built from the raw record of the edition. It shows: