HR AI Index
Index Performance and talent management Performance management › Small business September 2026 Edition

Performance management for small business buyers

Asked as “performance management software”, and as “performance review tool”, on behalf of a small B2B company. 53 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
19% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Effy AI19%3%39accepted challenger
02Lattice17%28%46criticized challenger
03BambooHR13%21%48accepted challenger
04ThriveSparrow11%4%27accepted challenger
05Zoho People9%0%20accepted challenger
0615Five8%8%36accepted challenger
07Small Improvements6%21%24accepted challenger
08Leapsome6%27%22criticized challenger
09Teamflect2%11%18accepted challenger
Show the one product at 0%, ordered by negative rate
10PerformYard0%0%17accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative30%
Key
01Effy AI19%
02Lattice17%
03BambooHR13%
04ThriveSparrow11%
05Zoho People9%
0615Five8%
07Small Improvements6%
08Leapsome6%
09Teamflect2%
10PerformYard0%

02What they warned about

Two of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Lattice
28%
13 of 46 labels negative · 9 of 12 models · 4 hard negative
“it requires a minimum annual spend of $4,000 ... avoid enterprise platforms with high annual contract minimums” Gemini 3.5 Flash, direct prompt
Workday
88%
7 of 8 labels negative · 7 of 12 models · 6 hard negative
“The main "avoid unless you truly need them" category includes **Workday**, **Culture Amp**, **Lattice** at enterprise-style deployments” Perplexity Sonar, negative prompt
BambooHR
21%
10 of 48 labels negative · 7 of 12 models · 1 hard negative
“Alternatives to avoid on tight budgets: ... BambooHR ($17/user Pro)” Grok 4.1 Fast, budget prompt
Betterworks
86%
6 of 7 labels negative · 6 of 12 models · 1 hard negative
“**Avoid** enterprise‑grade suites (Betterworks, Workday, Lattice, Sage HR)” GLM 4.7 FlashX, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

65 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 762 links across 164 sites, every framing counted. Ranked by the number of answers carrying the site or page.

49 answers · 53 citations · 10 models
vendor site · Effy45 answers · 56 citations · 10 models
42 answers · 57 citations · 11 models
vendor site · Siit31 answers · 32 citations · 9 models
vendor site · People Managing People24 answers · 33 citations · 10 models
vendor site · Workhuman21 answers · 21 citations · 9 models
20 answers · 20 citations · 9 models
17 answers · 38 citations · 7 models
vendor site · Select Software Reviews17 answers · 18 citations · 10 models
vendor site · Betterworks16 answers · 17 citations · 6 models
16 answers · 16 citations · 7 models
vendor site · ThriveSparrow14 answers · 20 citations · 8 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best performance management software for a small B2B company?”Paraphrase“Which performance review tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top performance management platforms for a small team and how do they differ?”Budget-constrained“What is the best performance management software for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a performance management software. What should we look at?”Negative“Which performance management platforms should a small business avoid or be cautious about?”
Claude Haiku 4.515Five
Four alternativesBambooHR, Lattice, PerformYard, Small Improvements
no first choiceChanged15Five
Three alternativesLattice, Leapsome, Small Improvements
against: BambooHR
Small Improvements
Two alternatives15Five, Zoho People
no first choiceagainst: Workday
GPT-5.4 miniLeapsome
Four alternativesAssessTEAM, BambooHR, Lattice, Teamflect
LatticeChanged
Two alternatives15Five, Leapsome
15Five, Lattice
Four alternativesAssessTEAM, BambooHR, Leapsome, Teamflect
against: Betterworks
AssessTEAM
Two alternativesHrider, Teamflect
against: BambooHR
no first choiceagainst: ADP Workforce Now, BambooHR, Dayforce, Hrider, Lattice, Leapsome, Paylocity, UKG Ready, Workday
Gemini 3.5 FlashTeamflect
Three alternatives15Five, BambooHR, Effy AI
against: Lattice
LatticeChanged
Three alternativesLeapsome, PerformYard, Teamflect
Small Improvements, Teamflect
Two alternatives15Five, ThriveSparrow
against: Lattice
AssessTEAM
Four alternativesEffy AI, PerformYard, Small Improvements, Teamflect
Effy AI, Small Improvements
Five alternativesBambooHR, Gusto, PerformYard, Rippling, Teamflect
against: Lattice
against: 15Five, Betterworks, Culture Amp, Lattice, Leapsome, Oracle Fusion Cloud HCM, SAP SuccessFactors, Workday
Perplexity SonarBambooHR
Four alternativesEffy AI, Profit.co, ThriveSparrow, Zoho People
BambooHRHeld
Three alternativesEffy AI, Small Improvements, Workleap
Effy AI
Five alternatives15Five, BambooHR, Leapsome, PerformYard, Small Improvements
Effy AI
Three alternatives15Five, BambooHR, Trakstar
no first choiceagainst: Culture Amp, Lattice, Leapsome, Workday
Grok 4.1 Fast15Five, Lattice
Three alternativesBambooHR, PerformYard, Profit.co
against: Effy AI, Small Improvements, ThriveSparrow
BambooHRChanged
Three alternatives15Five, Lattice, Small Improvements
no first choiceagainst: BambooHREffy AI
Four alternativesAssessTEAM, Small Improvements, Teamflect, Zoho People
against: 15Five, BambooHR, Lattice
ThriveSparrow
Four alternatives15Five, Effy AI, Lattice, Profit.co
against: Culture Amp, Lattice, Leapsome, Rippling, TriNet Perform
Mistral SmallEffy AI, ThriveSparrow
Two alternativesBambooHR, Zoho People
LatticeChanged
Three alternativesBambooHR, Effy AI, ThriveSparrow
ThriveSparrow
Five alternativesBambooHR, Effy AI, Lattice, PerformYard, Zoho People
Zoho People
Two alternativesEffy AI, ThriveSparrow
15Five, Culture Amp, Lattice, Leapsome
Three alternativesBetterworks, PerformYard, Reflektive
against: Teamflect
DeepSeek V4 Flash15Five, BambooHR
Three alternativesLattice, Leapsome, ThriveSparrow
Effy AI, LatticeChanged
Three alternatives15Five, BambooHR, Profit.co
Lattice
Four alternatives15Five, Effy AI, Leapsome, PeopleHum
against: BambooHR
Effy AI, Zoho People
One alternativeThriveSparrow
against: Small Improvements
no first choice
Four alternativesBambooHR, Culture Amp, Lattice, Leapsome
against: BambooHR, Betterworks, Culture Amp, Gusto, Lattice, Leapsome
Llama 4 MaverickThriveSparrow
One alternativeBambooHR
LatticeChanged
Two alternativesThriveSparrow, Trakstar
no first choiceSmall Improvements
Four alternatives15Five, Effy AI, ThriveSparrow, Trakstar
no first choiceagainst: Rippling, Teamflect
Qwen 3.7 FlashLattice
Two alternatives15Five, BambooHR
BambooHRChanged
Three alternativesEffy AI, QuotaPath, ThriveSparrow
Effy AI
Three alternativesBambooHR, Factorial, ThriveSparrow
BambooHR, Zoho People
Four alternativesGoogle Sheets / Excel, JOP, Notion, ThriveSparrow
against: Small Improvements
no first choiceagainst: 15Five, BambooHR, Cornerstone OnDemand, Gusto, Keka, Lattice, Leapsome, Profit.co, SAP SuccessFactors, Workday
Kimi K2ThriveSparrow
Seven alternatives15Five, BambooHR, Effy AI, Lattice, PerformYard, Small Improvements, Zoho People
ThriveSparrowHeld
Two alternatives15Five, Effy AI
Effy AI
Four alternatives15Five, BambooHR, Lattice, PerformYard
against: Small Improvements
OrangeHRM, Zoho People
Two alternatives15Five, Small Improvements
Effy AI
Two alternativesBambooHR, Zoho People
against: BambooHR, Betterworks, Culture Amp, Lattice, SAP SuccessFactors, Workday
GLM 4.7 FlashXLeapsome
Eight alternativesAssessTEAM, BambooHR, Effy AI, Lattice, Primalogik, Rippling, ThriveSparrow, Zoho People
ThriveSparrowChanged
Five alternatives15Five, BambooHR, Effy AI, Gusto, Peoplebox
Lattice
Eight alternatives15Five, BambooHR, Effy AI, Leapsome, Profit.co, Quantum Workplace, Teamflect, ThriveSparrow
against: Small Improvements
SnapEval
Seven alternativesEffy AI, People HR, Teamflect, ThriveSparrow, WorkStory, Zoho People, greytHR
no first choiceagainst: BambooHR, Betterworks, Brilliant Assessments, Engage, Lattice, Sage HR, Trakstar, Workday, Zelt
MiniMax M2.5BambooHR, Effy AI
Two alternativesThriveSparrow, Zoho People
Effy AI, LatticeChanged
Three alternativesBambooHR, EvalFlow, ThriveSparrow
ThriveSparrow
Four alternativesBambooHR, Effy AI, Lattice, Zoho People
Effy AI, Zoho People
One alternativeThriveSparrow
no first choiceagainst: Betterworks, Lattice
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:11yes97 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:01yes26 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:40yes1320 s
Direct recommendationPerplexity Sonarsonar2026-09-17 21:16yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:31yes3018 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 21:04yes55 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 18:03yes1342 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:00yes55 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:40no025 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:28yes827 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:40yes864 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 17:56yes510 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:48no04 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:20no03 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:07yes1047 s
ParaphrasePerplexity Sonarsonar2026-09-17 21:05yes207 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:50yes3217 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 21:25yes54 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-17 19:01yes1329 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:05yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:35yes936 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:46yes818 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:00yes1428 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:22yes521 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:43yes1712 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:25yes38 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:04yes1551 s
ComparativePerplexity Sonarsonar2026-09-17 20:55yes208 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:30yes3617 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 21:14yes56 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:01yes1921 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:15yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:36yes540 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:23yes1435 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:56yes1449 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:26yes2435 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:38yes98 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:49yes27 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:39yes2925 s
Budget constrainedPerplexity Sonarsonar2026-09-17 21:34yes206 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:07yes2316 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:03yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:57yes810 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:22yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:26yes928 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:11yes2031 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:25yes10117 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:41yes517 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:42no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:10no07 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:06yes1224 s
Scale constrainedPerplexity Sonarsonar2026-09-17 19:11yes209 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:09yes1210 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:41no05 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:42yes1017 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:39yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:29no045 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:44yes820 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:16yes937 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:01yes930 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:55yes2715 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:21yes27 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:56yes1923 s
Negative framingPerplexity Sonarsonar2026-09-17 19:25yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:40yes4118 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 20:42yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:04yes2925 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:05yes53 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:19yes538 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:44yes2841 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:32yes1845 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:24yes1549 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Deel HR read as Deel
Officevibe read as Workleap Officevibe
Oracle HCM read as Oracle Fusion Cloud HCM
Oracle HCM Cloud read as Oracle Fusion Cloud HCM
Workday HCM read as Workday
Unresolved, counted raw
Brilliant Assessments
JOP (Joy of Performing)
People HR
SimplePerf
SnapEval
TriNet Perform
Zelt
Discontinued, still offered
No shut-down product was recommended here.
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