HR AI Index
Index Core HR and payroll HR compliance › Small business September 2026 Edition

HR compliance and policy management for small business buyers

Asked as “HR compliance software”, and as “employee handbook and policy management tool”, on behalf of a small B2B company. 51 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
25% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Gusto25%2%47accepted challenger
02BambooHR12%10%42accepted challenger
03Rippling12%26%31criticized challenger
04SixFifty6%5%20accepted challenger
05Homebase4%0%14accepted challenger
06Deel4%13%15accepted challenger
Show the one product at 0%, ordered by negative rate
07Justworks0%10%21accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Gusto25%
02BambooHR12%
03Rippling12%
04SixFifty6%
05Homebase4%
06Deel4%
07Justworks0%

02What they warned about

One of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Rippling
26%
8 of 31 labels negative · 5 of 12 models
“Rippling: The implementation fees for Rippling range from $1,500 to $20,000, depending on the company size and complexity, and it is not disclosed upfront.” Llama 4 Maverick, negative prompt
BambooHR
10%
4 of 42 labels negative · 4 of 12 models
“Doesn't run payroll itself, and the monthly floor makes it pricier for very small teams.” DeepSeek V4 Flash, budget prompt
SAP SuccessFactors
100%
2 of 2 labels negative · 2 of 12 models · 1 hard negative
“Enterprise-Grade HCM Systems (e.g., Workday, SAP SuccessFactors) ... **The Verdict:** **Avoid.**” Gemini 3.5 Flash, negative prompt
Workday
67%
2 of 3 labels negative · 2 of 12 models · 1 hard negative
“Enterprise-Grade HCM Systems (e.g., Workday, SAP SuccessFactors) ... **The Verdict:** **Avoid.**” Gemini 3.5 Flash, negative prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

62 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 5 of those lists are Google grounding redirects that name no site and are left out of the counts. 774 links across 182 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Guideflow49 answers · 49 citations · 10 models
vendor site · People Managing People44 answers · 84 citations · 10 models
30 answers · 30 citations · 10 models
vendor site · Gusto25 answers · 45 citations · 10 models
20 answers · 20 citations · 9 models
19 answers · 29 citations · 9 models
vendor site · FirstHR14 answers · 15 citations · 6 models
13 answers · 13 citations · 9 models
vendor site · GoodHire13 answers · 13 citations · 9 models
12 answers · 13 citations · 6 models
vendor site · Rippling11 answers · 23 citations · 4 models
vendor site · AirMason11 answers · 21 citations · 9 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best HR compliance software for a small B2B company?”Paraphrase“Which employee handbook and policy management tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top HR compliance tools for a small team and how do they differ?”Budget-constrained“What is the best HR compliance software for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a HR compliance software. What should we look at?”Negative“Which HR compliance tools should a small business avoid or be cautious about?”
Claude Haiku 4.5BambooHR
Three alternativesGusto, Justworks, Paychex Flex
Connecteam, SHRMChanged
Two alternativesAirMason, Handbooks.io
Gusto
Four alternativesBambooHR, Deel, HR Compliance Watch, TalentHR
Gusto, OnPay
Two alternativesJustworks, Zoho People
no first choicenothing named
GPT-5.4 miniRippling
Two alternativesBambooHR, HR Hero
RipplingHeld
Two alternativesGusto, Trainual
Gusto
Five alternativesBambooHR, Deel, Factorial, Rippling, WorkBright
Gusto
Two alternativesBambooHR, RUN Powered
against: Deel
no first choicenothing named
Gemini 3.5 FlashRippling
Three alternativesDeel, Gusto, Justworks
SixFiftyChanged
Four alternativesBlissbook, Secureframe, Trainual, Vanta
Gusto
Five alternativesDeel, Justworks, Mitratech Mineral, Remote, Rippling
Mitratech Mineral
Five alternativesDeel, Gusto, OnPay, Patriot Software, Poster Guard
Gusto, Rippling
Five alternativesADP TotalSource, BambooHR, GoCo, Justworks, Mitratech Mineral
against: SAP SuccessFactors, Workday
Perplexity SonarBambooHR, Gusto
Three alternativesJustworks, Rippling, SixFifty
TrainualChanged
Four alternativesBambooHR, Blissbook, GoCo, PolicyKeeper
BambooHR, Gusto
Five alternativesConnecteam, Justworks, Rippling, SixFifty, WorkBright
Gusto
One alternativeHomebase
against: BambooHR, Justworks
no first choicenothing named
Grok 4.1 FastGusto
Three alternativesBambooHR, Rippling, SixFifty
Handbooks.ioChanged
Two alternativesAirMason, Blissbook
Gusto, SixFifty
Four alternativesBambooHR, Homebase, Justworks, Rippling
Gusto
Two alternativesHomebase, Zoho People
against: BambooHR, SixFifty
no first choiceagainst: Bambee, Gusto, Rippling
Mistral SmallSixFifty
Two alternativesBambooHR, Gusto
TrainualChanged
Two alternativesAirMason, Blissbook
BambooHR
Two alternativesGusto, Homebase
against: TriNet
BambooHR
Two alternativesGusto, Homebase
no first choiceagainst: Rippling
DeepSeek V4 FlashGusto
Four alternativesBambooHR, Deel, Justworks, SixFifty
against: Rippling
BlissbookChanged
Three alternativesBambooHR, Handbooks.io, Trainual
Gusto
Two alternativesBambooHR, SixFifty
against: Justworks, Rippling
OnPay
Four alternativesDeel, Gusto, Homebase, Remote
against: BambooHR, Rippling
no first choiceagainst: Rippling
Llama 4 Maverickno first choiceAirMason, Blissbook, TrainualChangedBambooHR, Gusto
One alternativeTriNet
Deel, Gusto, Homebaseno first choiceagainst: Rippling
Qwen 3.7 FlashGusto
Four alternativesBambooHR, Deel, Remote, Rippling
RipplingChanged
Three alternativesGusto, PolicyMed, Scribe
Gusto
Four alternativesBambooHR, Deel, Mitratech Mineral, SixFifty
ComplyRight, Patriot Software
Two alternativesGusto, Homebase
no first choiceagainst: SAP SuccessFactors, Workdaynothing named
Kimi K2BambooHR, Gusto
Two alternativesRippling, SixFifty
Blissbook, GustoChanged
Two alternativesBambooHR, Handbooks.io
BambooHR, Gusto
Three alternativesMitratech Mineral, Rippling, SixFifty
against: Deel
Deel
Four alternativesConnecteam, FlowTrack, Gusto, Zoho People
BambooHR
Three alternativesGusto, Homebase, SixFifty
against: ADP, BambooHR, Paychex Flex, Zenefits
GLM 4.7 FlashXRippling
Five alternativesBambooHR, Gusto, Homebase, Justworks, SixFifty
BlissbookChanged
Three alternativesAirMason, PolicyKeeper, Trainual
BambooHR, Gusto
Eight alternativesDeel, HR Acuity, Homebase, Justworks, Mitratech Mineral, Rippling, SixFifty, WorkBright
Zoho People
Two alternativesGusto, Homebase
no first choicenothing named
MiniMax M2.5BambooHR, Gusto, SixFifty
Two alternativesJustworks, Rippling
AirMason, TrainualChanged
Two alternativesConnecteam, Notion
Gusto
Three alternativesBambooHR, Justworks, Rippling
Homebase
Three alternativesBambooHR, Gusto, Zoho People
no first choiceagainst: Rippling
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 19:29yes97 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:05yes34 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:55yes1442 s
Direct recommendationPerplexity Sonarsonar2026-09-17 20:48yes209 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:35yes2416 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 20:03yes1911 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:02yes714 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:21yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:28no025 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:13yes921 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:08yes926 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 20:56yes927 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:16yes98 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:25no03 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:41yes1539 s
ParaphrasePerplexity Sonarsonar2026-09-17 20:02yes176 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:43yes3316 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 19:42yes55 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:39yes1013 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:16yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:38no027 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:45yes1428 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:25yes2053 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:52yes936 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:10yes99 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:10yes48 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:43yes1324 s
ComparativePerplexity Sonarsonar2026-09-17 18:28yes207 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:31yes1816 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 21:35yes109 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:25yes2622 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:28yes53 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:13yes524 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:15yes1053 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:06yes854 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:22yes2023 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:40yes98 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:36yes66 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:04yes2052 s
Budget constrainedPerplexity Sonarsonar2026-09-17 20:30yes205 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:11yes4218 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 20:47yes54 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:06yes1818 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:16yes53 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:33yes2280 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:07yes1020 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:11yes732 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:34yes1832 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:16no06 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:59no09 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:20no015 s
Scale constrainedPerplexity Sonarsonar2026-09-17 19:27yes209 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 18:26yes1810 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 21:08no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:46yes917 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:01yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:05no030 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:06yes1021 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:50yes733 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:02no09 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:21yes1811 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:46yes78 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:03yes2524 s
Negative framingPerplexity Sonarsonar2026-09-17 18:08yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:15yes3418 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 21:17yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 20:57yes1722 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:03yes54 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:40no025 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:57yes3041 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:50yes16119 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 21:38yes2038 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Deel HR read as Deel
Mineral read as Mitratech Mineral
Patriot Payroll read as Patriot Software
Paychex read as Paychex Flex
SAP read as SAP SuccessFactors
Unresolved, counted raw
ComplyJet
ComplyRight
HR Hero
PolicyMed
Poster Guard (by HRdirect)
Secureframe
Discontinued, still offered
No shut-down product was recommended here.
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