HR AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index Workforce planning and analytics September 2026 Edition

Org charts and org design

Asked as “org chart software”, and as “organizational design tool”, on behalf of a mid-market B2B company. 52 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
27% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01ChartHop27%16%38accepted challenger
02Organimi17%5%40accepted challenger
03OneDirectory12%0%19accepted challenger
04OrgChart12%28%29criticized challenger
05draw.io8%13%15accepted challenger
06Lucidchart6%23%52accepted challenger
07Pingboard4%15%27accepted challenger
08Miro4%20%25accepted challenger
09Creately2%9%23accepted challenger
10Orgvue2%25%12criticized challenger
Show the four products at 0%, ordered by negative rate
14Microsoft PowerPoint0%80%10criticized challenger
13Microsoft Visio0%58%26criticized challenger
11Functionly0%18%11accepted challenger
12SmartDraw0%17%12accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13
14
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01ChartHop27%
02Organimi17%
03OneDirectory12%
04OrgChart12%
05draw.io8%
06Lucidchart6%
07Pingboard4%
08Miro4%
09Creately2%
10Orgvue2%
11Functionly0%
12SmartDraw0%
13Microsoft Visio0%
14Microsoft PowerPoint0%

02What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Kimi K2 and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Microsoft Visio
58%
15 of 26 labels negative · 11 of 12 models · 5 hard negative
“Tools like **Microsoft Visio, Lucidchart, SmartDraw, and Miro** are excellent for design, but they are dangerous for official organizational documentation.” GLM 4.7 FlashX, negative prompt
Lucidchart
23%
12 of 52 labels negative · 9 of 12 models · 4 hard negative
“they are dangerous for official organizational documentation... **Why to avoid:** These tools separate the "map" from the "territory."” GLM 4.7 FlashX, negative prompt
Microsoft PowerPoint
80%
8 of 10 labels negative · 6 of 12 models · 5 hard negative
“You will spend hours moving boxes in PowerPoint or Visio only to have the document become obsolete by next week.” GLM 4.7 FlashX, negative prompt
OrgChart
28%
8 of 29 labels negative · 6 of 12 models · 1 hard negative
“Starts around $105/month with a 100-employee minimum.” Kimi K2, budget prompt

03What they cite

Citations exist only for the models that return a source list: twelve of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

60 of 72 answers in this category came back with a source list, from 12 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 705 links across 126 sites, every framing counted. Ranked by the number of answers carrying the site or page.

vendor site · Gartner31 answers · 32 citations · 11 models
vendor site · Org Chart Studio27 answers · 40 citations · 10 models
27 answers · 27 citations · 10 models
26 answers · 38 citations · 9 models
vendor site · People Managing People25 answers · 26 citations · 10 models
25 answers · 25 citations · 9 models
18 answers · 32 citations · 7 models
vendor site · Peerdom18 answers · 18 citations · 7 models
17 answers · 36 citations · 8 models
vendor site · OneDirectory17 answers · 20 citations · 9 models
vendor site · Jostle15 answers · 15 citations · 8 models
14 answers · 30 citations · 8 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best org chart software for a mid-market B2B company?”Paraphrase“Which organizational design tool would you recommend to a mid-sized B2B company?”Comparative“What are the top org chart tools and how do they differ?”Budget-constrained“What is the best org chart software for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating an org chart software. What should we look at?”Negative“Which org chart tools should I avoid or be cautious about?”
Claude Haiku 4.5Organimi
Three alternativesIngentis org.manager, Lucidchart, OneDirectory
no first choiceChanged
Two alternativesLucidchart, OrgChart
no first choiceOrganimi
Three alternativesConnecteam, Creately, draw.io
against: Pingboard
no first choiceagainst: ChartHop, Lucidchart, Microsoft Visio
GPT-5.4 miniOrgChart
Two alternativesOneDirectory, Organimi
OrgChart, OrganimiChangedagainst: Nakisa Workforce Planning, OrgvueLucidchart, Microsoft Visio
One alternativeCanva
Canva, Lucidchart
Two alternativesGoogle Sheets + draw.io / diagrams.net, Organimi
against: Microsoft Visio, Pingboard
no first choicenothing named
Gemini 3.5 FlashChartHop
Six alternativesLucidchart, OrgChartHub, Organimi, Pingboard, Prolifiq Relationship Map, TeamOhana
ChartHopHeld
Four alternativesOrganimi, Orgvue, Pingboard, TeamOhana
against: Lucidchart, Microsoft PowerPoint, Miro
no first choice
Seven alternativesChartHop, Lucidchart, Miro, OneDirectory, Organimi, Pingboard, TeamOhana
draw.io
Five alternativesChartHop, Google Slides, Lucidchart, Microsoft PowerPoint, Organimi
against: The Org
ChartHop, OrgChart
Seven alternativesBambooHR, GoProfiles, HiBob, Organimi, Pingboard, Rippling, Sift
against: Lucidchart, Microsoft PowerPoint, Microsoft Visio
against: Canva, ChartHop, Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, The Org, Workday Planning
Perplexity SonarOneDirectory
Four alternativesIngentis org.manager, OrgChartHub, Orgvue, Pingboard
OrgvueChanged
Three alternativesChartHop, Creately, Pingboard
no first choice
Ten alternativesChartHop, Creately, GoProfiles, Lucidchart, Microsoft Visio, OrgChart, Organimi, Pingboard, Sift, SmartDraw
Organimi
Two alternativesCreately, draw.io
against: Lucidchart
no first choiceagainst: Creately, Google Drawings, Microsoft PowerPoint, Microsoft Visio, Miro, draw.io
Grok 4.1 FastLucidchart, Pingboard
Three alternativesChartHop, OneDirectory, Organimi
ChartHopChanged
Four alternativesCreately, Lucidchart, Orgvue, Pingboard
against: Workday
no first choicedraw.io
Three alternativesMiro, Organimi, Syncfusion Org Chart Maker
OneDirectory, OrgChart
Four alternativesFunctionly, Ingentis org.manager, Organimi, Sift
against: Lucidchart, Microsoft Visio
against: Excel, Functionly, Lucidchart, Microsoft PowerPoint, Microsoft Visio, Miro, OrgChart, Organimi, The Org, Vizzlo
Mistral SmallOneDirectory
Four alternativesLucidchart, Miro, Organimi, Visme
MiroChanged
Four alternativesAsana, Holaspirit, Lucidchart, Notion
Microsoft Visio
Six alternativesChartHop, Creately, Ingentis org.manager, Miro, OneDirectory, draw.io
Creately, Organimi
Three alternativesLucidchart, Miro, draw.io
no first choiceagainst: Lucidchartagainst: ChartHop, Microsoft Visio, OrgChart, Pingboard
DeepSeek V4 FlashChartHop, Pingboard
Three alternativesFunctionly, Lucidchart, OrgChart
ChartHopChanged
One alternativeFunctionly
against: Creately, Orgvue
ChartHop
Seven alternativesGoProfiles, Lucidchart, Microsoft Visio, OrgChart, Organimi, Pingboard, SmartDraw
Organimi
Three alternativesCreately, Lucidchart, draw.io
against: Factorial
no first choiceagainst: ChartHop, Functionly, Microsoft Visio, OrgChart, Organimi, SmartDraw
Llama 4 MaverickOneDirectory
Four alternativesLucidchart, Miro, Organimi, Visme
ChartHopChanged
Four alternativesFunctionly, MindManager, Nakisa, Orgvue
no first choiceLucidchart, Miro, Organimi, Visme
One alternativeCreately
no first choicenothing named
Qwen 3.7 FlashChartHop
Three alternativesLucidchart, Organice, Tropic
ChartHopHeld
Two alternativesBambooHR, Lucidchart
no first choiceagainst: Microsoft VisioOrganimi
Six alternativesCanva, Creately, Lucidchart, Microsoft PowerPoint, Miro, Org Chart Studio
ChartHop
Two alternativesDatasnapshots, Xenspace
against: Lattice, Mural, NaviPulse, SAP, SAP SuccessFactors, Workday
against: Lucidchart, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Miro, Mural, Oracle PeopleSoft, OrgPlus, SAP
Kimi K2OneDirectory
Four alternativesChartHop, Lucidchart, Microsoft Visio, Organimi
ChartHopChanged
Three alternativesFunctionly, Lucidchart, Organimi
against: Workday
no first choiceOrganimi
Four alternativesCreately, Lucidchart, Org Chart Studio, draw.io
against: ChartHop, OrgChart, Pingboard
no first choiceagainst: ChartHop, HiBob, Lucidchart, Microsoft PowerPoint, Microsoft Visio, OrgChart, The Org
GLM 4.7 FlashXChartHop
Four alternativesLucidchart, OrgChart, Organimi, Pingboard
ChartHopHeld
Seven alternativesFunctionly, Lucidchart, Microsoft Visio, Miro, Nakisa, Orgvue, Whimsical
ChartHop
Fourteen alternativesDeel, GoProfiles, Ingentis org.manager, Jostle, Lucidchart, Miro, OneDirectory, Org Chart Studio, OrgChart, Organimi, Peerdom, Pingboard, SmartDraw, Vizzlo
draw.io
Four alternativesCreately, Lucidchart, Org Chart Studio, Organimi
ChartHop, OrgChart
Two alternativesIngentis org.manager, Nakisa
against: Lucidchart, Microsoft Visio, Orgvue
against: FigJam, Lucidchart, Microsoft PowerPoint, Microsoft Visio, Miro, OrgChart, SmartDraw
MiniMax M2.5OneDirectory
Four alternativesMicrosoft Visio, Nakisa, Organimi, SmartDraw
BambooHR, OrgChartChanged
One alternativeVisier
against: Workday
ChartHop, Lucidchart
Nine alternativesBambooHR, Canva, Microsoft Visio, Miro, OrgChart, Organimi, Pingboard, The Org, draw.io
Canva, draw.io
Two alternativesCreately, Organimi
no first choiceagainst: Google Drawings, Lucidchart, Microsoft Visio, OrgChart, draw.io
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 17:55yes910 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:09yes44 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:53yes1344 s
Direct recommendationPerplexity Sonarsonar2026-09-17 19:50yes207 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:29yes3218 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-17 19:40yes75 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 19:31yes1520 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:16yes53 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 21:18no025 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:06yes1041 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 18:42yes27112 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:01yes1129 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:25no05 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 20:35yes35 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-17 18:13yes1722 s
ParaphrasePerplexity Sonarsonar2026-09-17 20:01yes145 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 20:33yes87 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-17 18:57no07 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:58yes2019 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:43yes53 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:46no027 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-17 21:00yes817 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:15yes1144 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:05no09 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:34yes98 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:55yes38 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-17 21:53yes1558 s
ComparativePerplexity Sonarsonar2026-09-17 21:11yes2010 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 21:04yes2217 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-17 21:39yes910 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 21:39yes1724 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 20:03yes52 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:52yes531 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:58yes1529 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:59yes946 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:02yes1058 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 21:32yes97 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 19:44no04 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 22:08yes2059 s
Budget constrainedPerplexity Sonarsonar2026-09-17 19:05yes204 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:57yes3415 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 18:59yes55 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:33yes911 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 18:12yes52 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 19:22yes525 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 19:25yes939 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 20:56yes517 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:33yes512 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 18:20no07 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 21:12no09 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-17 19:17yes721 s
Scale constrainedPerplexity Sonarsonar2026-09-17 21:10yes208 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:03yes1010 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-17 18:13no06 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:00yes1216 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 21:31yes54 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 20:11no031 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-17 18:19yes933 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 19:56yes2055 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 18:28yes523 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-17 20:09yes168 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-17 18:44no05 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-17 20:04yes2122 s
Negative framingPerplexity Sonarsonar2026-09-17 21:42yes209 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-17 19:47yes4220 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-17 20:23yes56 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-17 18:44yes3024 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-17 19:16yes95 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-17 18:36no029 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-17 20:21yes3035 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-17 21:32yes15150 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-17 19:39yes1833 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Deel HR read as Deel
Ingentis read as Ingentis org.manager
PowerPoint read as Microsoft PowerPoint
SuccessFactors read as SAP SuccessFactors
Unresolved, counted raw
Datasnapshots
Google Sheets + draw.io / diagrams.net
Hirebook
Holaspirit
HumanMap
Kissflow
Microsoft Viva Topics/Org
NaviPulse
Organice
Prolifiq Relationship Map
Syncfusion
Syncfusion Org Chart Maker
Tropic
Visio + Power Automate
Xenspace
Discontinued, still offered
No shut-down product was recommended here.
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